Customer Service Advisor

Job description

Job Description

We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Sittingbourne. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.

We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.

Salary: £25,000

What's in it for you?

Support in training towards ARLA – NFOPP qualifications

Basic salary £25,000

Industry leading training and development

Demonstrable career ladder

Opportunities for progression

Collaborative, rewarding and fun environment

Team incentives

Key responsibilities of a Customer Service Advisor:

The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor:

Outstanding Customer Service skills

Solid administration skills

Resilient, positive, numerate and detail oriented

Organised and able to prioritise workload in a faced paced environment

Excellent verbal and written communication skills

IT literate (MS Office, internet, email systems)

Benefits:

Aviva Digicare + workplace / Cycle to work scheme

Colleague discount scheme / Perks at work / Gym discounts

Life assurance / Workplace pension scheme

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of ***, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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Extra information

Status

Open

Education Level

Secondary School

Location

Sittingbourne

Type of Contract

Full-time jobs

Published at

22-10-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English