Internal Sales Executive

Job description

Internal Sales Executive

OA are recruiting an Internal Sales Executive to join our client's growing team in Potters Bar.

Our client is a family-owned precision metals business with over 85 years of trading history, supplying strip and wire to customers across the UK and Europe in the aerospace, defence, battery technology, automotive and medical sectors.

This is a varied, sales and customer-focused role where you'll manage an allocated portfolio of customers, handling enquiries, quotations and orders while working closely with Production, Purchasing, Quality, Warehouse and Despatch. You'll also develop specialist knowledge of specific metals, alloys, strip and wire products.

Location: Potters Bar
Hours: Monday-Friday, 9.00am-5.00pm, office based
Salary: £32,000-£35,000

Internal Sales Executive Benefits

20 days' holiday plus bank holidays, increasing by 1 day per year to 25 days
On-site parking
Company pension
Christmas and summer events
Career progression opportunities
Internal Sales Executive Key Responsibilities

Act as the main point of contact for allocated customers, building strong and lasting relationships.
Manage customer enquiries, quotations and orders from initial contact through to delivery.
Provide accurate information on pricing, lead times, delivery and product requirements.
Follow up quotations and identify opportunities to grow existing customer accounts.
Develop specialist knowledge of assigned metals, alloys, strip and wire products.
Maintain accurate customer, quotation and order information within the CRM.
Work closely with Production, Purchasing, Quality, Warehouse, Despatch and Finance to ensure customer requirements are met.
Monitor orders and identify potential delays or issues at the earliest opportunity.
Handle customer queries and complaints professionally, taking ownership and escalating where appropriate.
Ensure quotations and orders meet customer specifications, including material, tolerances, certification and traceability requirements.
Follow company quality, data protection and health & safety procedures.
Internal Sales Executive Skills & Experience

Experience in customer service, internal sales, sales administration or a similar commercial role.
Excellent written and verbal communication skills.
Strong attention to detail and a high level of accuracy.
The ability to manage multiple customers and competing prioriti...

Extra information

Status

Open

Education Level

Secondary School

Location

Brookmans Park

Type of Contract

Full-time jobs

Published at

22-10-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English