Internal Account Manager

Job description

Are you a confident communicator who enjoys building relationships and helping customers?

We're recruiting for an Internal Account Manager to join a growing and successful business based in Leeds. This is an excellent opportunity for someone with experience in customer service, account management, retail, hospitality, contact centres or other customer-facing roles who wants to build a long-term career in a commercial environment.

You do not need an extensive sales background. We are looking for bright, motivated individuals who can communicate effectively, build rapport naturally and enjoy working with customers.

The Opportunity

You'll be responsible for managing a portfolio of existing business customers, developing strong relationships and supporting them with their ongoing requirements. Working closely with colleagues across the business, you'll play an important role in ensuring customers receive a first-class service while identifying opportunities to grow existing accounts.

This is a varied position that combines customer service, relationship management and commercial awareness.

Key Responsibilities

• Building and maintaining strong relationships with existing business customers
• Acting as a key point of contact for customer enquiries
• Preparing and following up quotations
• Supporting customers throughout the order process
• Proactively contacting customers by phone, email and online meetings
• Working with internal departments to ensure orders and projects run smoothly
• Providing updates on product availability and delivery times
• Managing customer information accurately within company systems
• Supporting wider sales activities and helping identify growth opportunities within accounts

This is a full time on site position.

What We're Looking For

We're particularly interested in speaking with candidates who can demonstrate:

• Excellent communication and relationship-building skills
• Confidence speaking with customers over the phone
• Strong organisational skills and attention to detail
• A positive, proactive attitude
• Good numerical and commercial awareness
• The ability to manage multiple tasks and priorities
• Confidence using Microsoft Office and CRM systems

Applications are particularly welcomed from individuals currently working in:

• Customer Service
• Retail Management ...

Extra information

Status

Open

Education Level

Secondary School

Location

Morley

Type of Contract

Full-time jobs

Published at

23-10-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English