Junior Technical Support Engineer / 1st Line Support Technician

Job description

Job Title: Junior Technical Support Engineer

Location: Enfield

Salary : £27,000 - £33,000 per annum

Job Type: 1-year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends)

About us

BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready to lead the way. With expertise in developing innovative solutions for two key industries-power and digital infrastructure.

BE DC Connect UK Ltd is based throughout the South East. Providing managed hosting, colocation and network services. Which offers secure, agile, scalable and robust hosting solutions to clients in varying sectors & countries.

From our securely operated facilities around the South East, including London, UK we are able to provide services ranging from Virtual Instances & Dedicated Servers to managed multi-server clusters, secure cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit.

About the role

We currently have vacancies for Junior Technical Support Engineers at a salary ranging £27,000 - £33,000p.a. Dependant on experience, knowledge and capabilities.

The ideal candidate should be a team player with excellent communication, interpersonal and organizational skills in order to deal with tasks consummate with the position.

It is imperative that candidates have good spoken and written English.

The role will be based on shift rotas five days out of seven and will be primarily night and weekend shifts, you will be permanently based at our Enfield (North London) Data Centre location and may be requested to visit another Data Centre Location on occasion.

About you

Essential

Good communication skills

Strong desire to learn new technologies

Basic knowledge of the Internet, its structure and basic networking, which includes experience with TCP/IP networking protocol and applications

Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision

Manage and monitor BE's ticketing system including support requests, access requests, etc.

Desirable

Some experience with installation and management ...

Extra information

Status

Open

Education Level

Secondary School

Location

Enfield

Type of Contract

Full-time jobs

Published at

24-10-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English