Domestic Abuse Support Worker

Job description

PURPOSE OF JOB Domestic Abuse Support Worker

To provide a compassionate and supportive response to service users who have complex and vulnerable issues who primarily will be accommodated due to fleeing domestic abuse and/or stalking. In supported housing and temporary accommodation across Maidstone. The priority of this role will be supporting those to maintain their tenancy, be able to live a full life within the community and helping the individuals and families to move on from their traumatic experiences

The post holder will be expected to work closely with the Safeguarding and Domestic Abuse Coordinator as well as the wider professionals such as the police and Victim Support.

The post holder must be able to proactively liaise with service users and partner agencies to deliver a range of interventions and develop multi-agency work. At times you will be expected to take the lead and be assertive in a pressurised environment. You must be able to pitch communication according to the audience to ensure you are maximising positive outcomes.

To provide information and advice on support services available and provide assistance in exploring various opportunities in terms of housing, employment, education and keeping safe.

To be able to adapt working practises and communication styles to work with vulnerable people across a variety of accommodation settings.

To carry a case load of clients, ensuring they are effectively supported and this is followed up with effective casework management including support plans, staying safe plans and needs assessments.

To be able to work flexibly which may include evenings, weekends and bank holidays. To participate in an out of hours on call rota.

You will be required to work face to face with customers in a variety of setting including our new Community Hub, Trinity, in central Maidstone.

MAIN ACCOUNTABILITIES Domestic Abuse Support Worker

To deliver a reactive and proactive service to those who have experienced domestic abuse and/or stalking throughout the borough.

To undertake work out of hours including weekends and evenings, using your own transport, ensuring your own personal safety at all times.

To work in collaboration and partnership with sta...

Extra information

Status

Open

Education Level

Secondary School

Location

Maidstone

Type of Contract

Full-time jobs

Published at

24-10-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English