Customer Service Advisor

Job description

Customer Service Advisor

Customer Service Advisor | Full-Time | Hybrid Working After Probation | Varied & Engaging Role

Are you a confident communicator who loves speaking to people? Do you thrive in a busy environment where no two days are the same? Perhaps you're currently working in customer service, retail or sales and looking to take your skills into a professional office environment?

We have a fantastic opportunity for an enthusiastic and personable Customer Service Advisor to join a friendly, supportive and growing team!

This isn't your typical customer service role! Whilst the position is predominantly telephone-based, you'll enjoy a varied working day combining customer service, upselling, administration, data entry and supporting different departments across the business.

With comprehensive training, opportunities to develop your skills and hybrid working available following successful completion of probation, this is an excellent opportunity for someone looking to build a long-term career.

Customer Service Advisor - Why Apply?

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Hybrid Working – Enjoy the flexibility of working from home following successful completion of probation.

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Varied Role – A great mix of telephone-based customer service, administration, data entry and departmental support.

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Sales Opportunities – Use your communication skills to identify opportunities to upsell additional services to existing customers.

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Full Training Provided – Learn new skills and gain valuable experience within a professional business.

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Supportive Team – Join a welcoming environment where your contribution is valued.

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Career Development – An excellent opportunity to grow your skills and develop your career.

Customer Service Advisor – The Role

As a Customer Service Advisor, you'll be a key point of contact for customers, delivering a friendly, professional and efficient service whilst supporting the wider business.

Your responsibilities will include:

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Handling inbound telephone calls, responding to customer enquiries and providing helpful, professional advice.

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Building strong relationships with customers, ensuring they receive an excellent service.

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Identifying opportunities to upsell additional services by understanding customer needs and recommending suitable solution...

Extra information

Status

Open

Education Level

Secondary School

Location

Farnham

Type of Contract

Full-time jobs

Published at

25-10-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English