Internal Account Manager

Job description

Internal Account Manager (Manufacturing & Engineering)
Salary: £30,000 - £35,000 p/a + bonus and benefits (FTC)
Location: Blackburn
A leading manufacturer and supplier of high-performance components are looking to recruit an Internal Account Manager on a 12-month FTC to join their commercial team in Blackburn, with hybrid working and flexi-time available. This role offers you the opportunity to be at the heart of a thriving global organisation, where your commitment to nurturing customer accounts and supporting business growth will be highly valued. You will work closely with both internal and external sales teams, ensuring seamless communication and outstanding service for clients across critical industries. The company is renowned for its supportive leadership, inclusive culture, and dedication to employee development, making it an ideal environment for those who thrive in collaborative settings.
What you'll do:
As Internal Account Manager, you'll play a pivotal role in managing key customer accounts while supporting business growth objectives. Your day-to-day responsibilities will include:
Manage and develop existing customer accounts within assigned sectors by building trust and maintaining regular contact to ensure satisfaction and loyalty.
Support the achievement of company sales targets by identifying new sales opportunities within current and prospective accounts, always aiming to exceed expectations.
Act as a dependable point of contact for customers, providing accurate information and timely responses to enquiries via telephone and email.
Assist external sales colleagues with customer projects, quotations, and account development activities by sharing relevant information and collaborating effectively.
Develop a thorough understanding of products and the wider platform to confidently address customer needs and offer tailored solutions.
Utilise ERP and CRM systems efficiently to manage customer information, track opportunities, monitor project progress, and maintain accurate records.
Ensure all customer requirements, pricing agreements, and commercial arrangements are maintained precisely in line with company standards.
Work collaboratively across departments to deliver excellent customer service and resolve any concerns promptly.
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Extra information

Status

Open

Education Level

Secondary School

Location

Blackburn

Type of Contract

Full-time jobs

Published at

25-10-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English