Operations Services Officer (Administration)

Operations Services Officer (Administration) – Administrative Services Department – Head Office (Ref: 969)

Deadline: Noon on 5 October 2026

Salary: £54,499 pa rising to £61,913 pa after successful completion of the probationary period. There are no set hours for this position, and the postholder will be expected to be adaptable and flexible to meet the needs of the job. The postholder will be required to live within 50 miles of Head Office. Overnight stays may be required.

Location: Head Office, Salford Quays, M50 3XZ. Please note that this position is fully office based.

The Union of Shop, Distributive and Allied Workers is one of the UK’s largest trade unions.

A vacancy exists for an Operations Officer (Administration) based at the Union’s Head Office.

What we Offer:

• Defined contribution pension
• Generous holiday entitlement – 24 days rising to 32 days plus bank and customary holidays
• Free onsite parking
• Cycle to Work Scheme
• Season Ticket Loan
• Free health assessments

The Union does not currently offer sponsorship.

Principal duties are:

• under the general direction of the Head of Administrative Services, to manage and develop staff, working to ensure the provision of a strategic and comprehensive administration service to the Union, with a particular focus on facilities, warehouse, property and ancillary services.

The successful applicant will possess:

• detailed understanding of Union rules and government legislation relating to ADM, conferences, elections, and campaigns; detailed understanding of Safe Systems of Work, property, logistics, hygiene and facilities regulations and compliance; experience of staff management, training and development, particularly within ancillary, warehouse, and facilities environments; leadership and people management skills, including delegation and coaching; strong organisational, planning, and prioritisation skills; the ability to produce complex written materials, including reports and statistical data.

Interviews are expected to take place on Thursday, 5 November 2026.

The closing date is noon on 5 October 2026.

Usdaw is an Equal Opportunities Employer.