Between £40,000 and £50,000 Per Month
Job description
Job Title: 2nd/3rd Line Support EngineerLocation:Mitcham, London (On-site)Salary: £40,000-£50,000 per annum
Overview
We’re hiring a2nd/3rd Line Support Engineerto join a growing MSP, combining hands‑on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology.
Key Responsibilities
- Provide 2nd & 3rd line support across Microsoft, cloud, and network environments
- Support and maintain Microsoft 365, SharePoint, and endpoint management solutions
- Assist with cloud administration, updates, and system improvements
- Coordinate workloads across engineers and support day-to-day service delivery
- Build strong client relationships and deliver excellent customer service
Skills & Experience
- Experience in a 2nd/3rd line role within an MSP
- Strong knowledge of Microsoft 365, Windows environments, and basic networking
- Exposure to firewalls (FortiGate desirable) and MDM solutions
- O365 conditional access and SharePoint setup
- PowerBI knowledge advantageous
- Good communication and organisational skills
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Greater London
- Type of Contract
- Full-time jobs
- Salary indication
- Between £40,000 and £50,000 Per Month
- Published at
- 01-11-2026
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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