Business Systems Analyst

Job description

An innovative fashion and footwear retailer is looking for a Technical Business Analyst to join its technology and transformation team. With ongoing investment in systems, digital capabilities and operational efficiency, this role offers the opportunity to work at the heart of the business, helping to shape technology solutions that support growth across stores, ecommerce, and supply chain operations.

As a Technical Business Analyst, you'll work closely with stakeholders across the business to gather, analyse and document requirements, translating them into clear functional and technical specifications. You'll support projects and system enhancements across cloud-based retail applications, ensuring solutions meet business needs while improving operational efficiency. You'll also facilitate workshops, map business processes, and coordinate testing activities to ensure successful delivery.

You'll play a key role in supporting a broad range of retail systems across merchandising, warehousing, stores, finance, and point-of-sale. Alongside project delivery, you'll provide day-to-day application support, investigate system issues, coordinate resolutions and support change and release management activities. You'll also be responsible for producing documentation, user guides and training materials, helping users maximise the value of business systems.

To be successful, you'll have previous experience as a Business Analyst or Technical Business Analyst within a retail environment, along with a strong understanding of merchandising, warehousing, store operations, finance, and POS systems. You'll possess excellent analytical and problem-solving skills, be confident managing stakeholders and facilitating workshops, and have experience working with cloud-based applications and Agile delivery methodologies. Above all, you'll be a proactive and collaborative individual who enjoys driving continuous improvement through technology.

The salary is paying up to £56,000

Benefits:

• Annual bonus opportunity
• Flexible working hours
• Generous staff discount
• Enhanced pension scheme
• Healthcare
• Career development opportunities
• Product allowance
• Retail and lifestyle discounts

Extra information

Status

Open

Education Level

Secondary School

Location

Royal Borough of Greenwich

Type of Contract

Full-time jobs

Salary indication

Between £33,600 and £56,000 Per Month

Published at

01-11-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English