Temporary Customer Scheduler - North Nottingham

Job description

Your new company
You will be joining a well-established manufacturing organisation in Nottinghamshire with a strong reputation for quality and customer service. Due to ongoing business requirements, they are looking to recruit a Customer Scheduler on a temporary basis for an initial period of around 3 months. This is a varied, customer-focused position where you will act as a key link between customers and internal operational teams, helping to ensure customer requirements are understood, achievable and delivered effectively.

Your new role
Reporting to a senior member of the operational team, you will be the main point of contact for your allocated customers and will manage requirements from initial order through to delivery. Your responsibilities will include:

Acting as a key point of contact for customers, resolving scheduling and order-related queries
Managing customer requirements and ensuring orders are processed accurately in line with agreed terms
Working closely with production teams to ensure customer requirements and timescales are achievable
Monitoring customer orders and tracking progress through production
Identifying potential delays or changes in priorities and communicating these internally
Developing strong relationships with customers and internal stakeholders
Working closely with Purchasing, Planning and other operational teams to resolve supply issues
Supporting with outstanding customer accounts where required
Hosting customers during site visits
Supporting the preparation and presentation of customer KPI information
Maintaining high standards of accuracy, quality and customer serviceWhat you'll need to succeed
To be successful in this position, you will ideally have:

Previous experience within a customer-facing, scheduling, order management or manufacturing environment
Strong organisational skills with the ability to manage several priorities simultaneously
Excellent attention to detail and a high level of accuracy
Strong Excel and PowerPoint skills
Confident communication skills and the ability to work effectively with stakeholders at different levels
The ability to remain organised and solutions-focused when working under pressure
A positive, proactive and resilient approach
Good time management skills and the flexibility to adapt to changing prioritiesPrevious experience within an engineering or production environment would be advantageous, as would experience producing a...

Extra information

Status

Open

Education Level

Secondary School

Location

Nottingham

Type of Contract

Full-time jobs

Published at

03-11-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English