Part-Time Care Navigator

Job description

Location: Margate
Hours: Part-time, 21 hours per week

About the Role

We are currently recruiting for a Temporary Medical Administrator / Patient Liaison Assistant to join a busy hospital-based team.

This is a predominantly administrative role with a patient-facing element, supporting patients at their bedside to understand their needs and identify appropriate support services. You will use a questionnaire-based process to gather information, update the relevant systems and submit referrals to the appropriate teams based on each patient's requirements.

This role would suit someone with experience in medical reception, GP surgery administration, healthcare administration or a similar customer-facing administrative position.

Key Responsibilities

Speak with patients at their bedside to understand their needs and identify appropriate support.
Complete questionnaires and accurately record information on the relevant systems.
Process online referrals and direct patients to the appropriate teams.
Maintain accurate records and ensure administrative tasks are completed efficiently.
Communicate professionally and sensitively with patients and colleagues.
Work proactively in a busy hospital environment, responding promptly to changing priorities. About You

The ideal candidate will have:

Ideally have previous experience in medical reception, healthcare administration or a similar administrative role.
Confident IT skills and the ability to learn new systems quickly.
Good communication and interpersonal skills, with a patient-focused approach.
Strong attention to detail and the ability to maintain accurate records.
A proactive, reliable and organised approach to work.
The ability to work at pace and manage competing priorities.
Confidence speaking with patients in a hospital environment. The role is subject to Disclosure and Barring Service (DBS) checks.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format.

If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on or LinkedIn, Facebook, Instagram and (email address removed)

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Extra information

Status

Open

Education Level

Secondary School

Location

Margate

Type of Contract

Full-time jobs

Published at

03-11-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English