Job description
Our client is currently recruiting for a Junior Operations Clerk to join their team based in Wickford, supporting their growing team
Duties and Responsibilities
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Manage the export process from start to finish;
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Use the most appropriate method of communication when being the first point of contact for all customers;
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Develop and maintain effective working relationships with key customers to develop more business opportunities;
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Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met;
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Liaise with Customers, Customs and Operations' Departments ensuring all documents are received within the designated time frame;
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Obtain all necessary information to ensure correct measures are in place and customer needs are met;
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Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information;
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Ensure customers are fully informed of the progress of their shipments;
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Provide transport companies with the relevant information to ensure customer delivery requirements are met;
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Ensure correct documentation is on file and act accordingly as set out in the instructions;
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Provide operational support and cover for the department as required, including during periods of annual leave, absence, or other business needs.
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Cover the import operations when required;
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Any other duties as required by management for the smooth and efficient operation of the department.
We are looking for someone with:
- Strong organisational skills and ability to prioritise multiple tasks.
- Proactive, dynamic, and willing to take responsibility.
- Excellent communication skills both written and verbal.
Beneficial but not essential skills:
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Experience with freight forwarder or company with international trade
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Understanding of international trade and customs processes.
Salary and other benefits:
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£26,000 - £28,000 per annum
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20 days holiday for the first full calendar year, increasing to 23 and then 1 day per year of service with max 25 days. (Bank holidays in addition to these)
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Company pension scheme
The position is full time, starting ASAP.
Hupsoo Ltd operates as an employment business and is an equa...
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Rawreth
- Type of Contract
- Full-time jobs
- Published at
- 03-11-2026
- Profession type
- Logistics jobs
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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