Job description
Are you passionate about providing excellent customer service?
Would you like a role that enables you to meet and help new people every day?
Then consider the position of Test Centre Associate at Reed in Partnership!
Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.
Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA.
What is the role about?
You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. The Test Centre Associate will strictly adhere to the guidelines in accordance with the programme's requirements and Reed in Partnership's policies and procedures.
Your day-to-day responsibilities will include:
Providing a high level of customer service
Checking candidates ID documents and booking them in on the system
Ensuring the integrity and security of tests are maintained
Supervision and invigilation of tests
Explaining the test process to candidates and supporting with other queries
Reviewing tests and test centre scheduled
Performing daily test centre opening and closing procedures
Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion
Handling and reporting incidents that could impact candidate testing
Your Work Schedule
Our Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you.
Shifts could range from:
Mornings - 8.30am to 1pm/2pm
Afternoons - 12.30pm/1pm to 5.30pm/6.30pm
Full day - 8.30am to 5.30pm/6.30pm
Evenings - 4.30pm/5pm to 8.30pm/9.30pm
Afternoon & Evenings – 12pm/1pm to 8.30pm/9.30pm
The Morden Theory Test Centre usually opens 6 days per week subject to demand. Main operating days are usually Monday to Saturday. The ideal candidate will be fully flexible to pick up shifts across all operating days, mainly evenings and Saturday shifts.
What's in it for you?
The roles offer long term employment stability and the satisfaction of assist...
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Morden
- Type of Contract
- Full-time jobs
- Published at
- 03-11-2026
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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