Trainee Service Technician

Job description

Trainee Service Technician
Swansea / South Wales area

About Us

Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.

We are looking for a dedicated Trainee Service Technician to work either Wednesday to Sunday or Saturday to Wednesday at our customer's site in Swansea, with regular visits to our Cardiff service centre.

The Benefits

• Starting salary of £25,000, with an estimated potential earning of approx. £27,000+ with on-call payments and overtime
• Additional on-call payments
• Contributory pension scheme
• 33 days' annual leave entitlement
• Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme
• Salary Sacrifice Schemes including Cycle to Work
• Full induction, training programme, and support from dedicated team members
• Receive a treat on your birthday
• Death in Service benefit available
• Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company

The Role

As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set-up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments. This role follows our Career Pathway, with clearly defined training, skills, and knowledge to enable you to progress your career with Medstrom.

Main responsibilities of the role:

• Deliver clean, ready-to-use products to and around customer sites
• Collect products after use and return to the service location for decontamination
• Disinfect, function-check, repair and electrical-safety test products
• Complete records of testing, delivery and collection
• Maintain available product stock and spare parts inventory
• Complete product modifications when required
• Provide product demonstrations and basic training to staff
• Maintain a clean and tidy work environment

Hours of work: 37.5 per week, working either Wednesday to Sunday or Saturday to Wednesday (to be discussed at interview).

You will also be required to participate in an out-of-hours on-call rota (once trained) to support the team and the customers, which covers weekends. This is subject to additional on-call payments.

About You

To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following.

Qualifications and experience requirements:

- Mechanical or electrical backg...

Extra information

Status

Open

Education Level

Secondary School

Location

Swansea

Type of Contract

Full-time jobs

Published at

03-11-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English