Rent Support Assistant

Job description

Role: Rent Support Assistant
Contract Type: Permanent
Working Hours: 18.5 Hours per week – Wednesday mornings, Thursdays and Fridays between the hours of 8:30am – 5:00pm
Worker Type: Hybrid Worker - working time will be split between your work base and working remotely in agreement with the Line Manager.
Salary: Grade D - starting salary of - £27,709 per annum (Level one) rising to £33,673 per annum (Level four)
Location: Harvey Road, NG8 3BB
Make a Real Difference – Work with Nottingham City Council Housing Services
At Nottingham City Council, we're one of Nottingham's largest employers, offering a wide range of roles across diverse services. But here in Housing Services, your work goes beyond a job – it changes lives.
What We Offer
A professional, inclusive, and supportive working environment where your skills are valued and your contribution makes a meaningful difference
A comprehensive benefits package that promotes wellbeing, flexibility, and a healthy work-life balance
A strong commitment to learning and development, including a full induction, e-learning and classroom-based training, and fully funded professional qualifications
Benefits of joining our team
26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
Access to a generous, defined benefit pension scheme offering 17.9%
Smart Working – to support your work life balance
Health and wellbeing benefits including access to our Employee Assistance Programme
Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
About the Role
About You
The Rent Support Assistant plays a key administrative support role within the Universal Credit and Rents Team, helping to ensure the efficient delivery of housing rent services and excellent customer support.
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Extra information

Status

Open

Education Level

Secondary School

Location

Nottingham

Type of Contract

Full-time jobs

Published at

03-11-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English