French Customer Service Executive *Hybrid *£27k

Job description

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too.

Please find all the details below:

Job title: French speaking Customer Service Executive

Location: Ashford, Kent

Hybrid: Yes, with free on-site parking for your convenience

Salary: £27,000

Duration: 12 months fixed term contract

Start date: Immediate or our client can wait if you require 4 weeks notice

Hours: Monday-Thursday 7:30am - 4pm (45 minutes for lunch), Friday 7:30am - 2:30pm (1 hour for lunch)

Annual leave: 25 days + Bank holidays

Development opportunities: To grow your skills and career

As a French speaking Customer Service Executive your duties and responsibilities would be to:

Liaise with customers and suppliers in France
Process customer orders
Respond to any queries on the telephone and on e-mail
Build relationships with customers
Update customers about deliveries
Handle occasional complaintsIdeal skills and experience for the position:

Bi lingual French and English is essential
Previous experience within a Customer service office environment
Experience of processing customers orders
Knowledge of Microsoft applications, especially ExcelNext steps:

If you're enthusiastic to utilise your French skills and you're passionate about Customer service, we would love to hear from you - apply today! Don't miss out on this fantastic opportunity to join a leading organisation.

Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a £100 voucher of your choice! (Terms apply)

Don't forget: If your application matches the job requirements, we'll email you - please check your junk/spam folders. If you hear from us, call Pippy (Candidate Consultant) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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Extra information

Status

Open

Education Level

Secondary School

Location

Ashford

Type of Contract

Full-time jobs

Published at

03-11-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English