Job description
Job Title: Mental Health Support Worker (Youth)
Location: Peterborough/ Cambridgeshire
Salary: £17.50-£24.00 PAYE including holiday pay
Contract Type: Flexible/Agency Contract
Hours: 12 hour shifts- Days/Nights
About Us
At Paragon Social Care, we are committed to supporting young people through some of the most challenging moments of their lives. We believe that lasting change happens through safe, trusting relationships and that every young person deserves to feel understood, valued and supported. Our team provides compassionate, trauma-informed support for young people aged 11-17 experiencing complex emotional and mental health needs.
The Role
We are seeking an empathic, resilient and proactive Crisis Support Worker to be apart of our specialist team supporting a young person with complex emotional, behavioural and mental health needs within a long-term solo provision. This is an opportunity to become a consistent, trusted adult in a young person's life where relationships are the key intervention.
Every shift is about helping the young person feel emotionally safe, developing trust through everyday interactions, encouraging independence and supporting them through moments of distress with patience, empathy and consistency.
Key Responsibilities
Support Daily Living and Routines - Encourage engagement in daily routines and activities that promote stability, structure, and wellbeing within the home. Plan and participate in various activities and fun days out to promote social and recreational development.
Provide Therapeutic Support and Guidance - Use evidence-based techniques (e.g. Trauma informed, grounding, emotional regulation strategies) to support recovery and help build the young person's resilience. Prioritise the safety and security of the young person at all times.
Maintain Accurate Records - Document all incidents, interventions, and communications in accordance with safeguarding, legal, and requirements for the organisation.
Participate in Supervision and Training - Engage in regular supervision, reflective practice, and mandatory training to maintain professional standards and emotional resilience.
Transporting the Young Person - Ensuring the young person is taken to appointments, activities or education as accordingly.
Work Collaboratively with Key Stakeholders - Liaise with external professionals (e.g. CAMHS, social workers, emergency services) to ensure coordinated care and appropriate escalation when needed.
Could you be the right fit for us?
Can you remain calm, patient a...
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Cambridge
- Type of Contract
- Full-time jobs
- Published at
- 03-11-2026
- Profession type
- Counselling and Social Services
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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