MAPA trained Support Workers

Job description

MAPA Trained Support Workers

Location: Ernest Bold Centre, Wolverhampton
Pay Rate: £15.56 per hour
Hours: Shift work available across seven days, including evenings and weekends

About the Role

We are currently recruiting experienced and dedicated Support Workers to join our team at the Ernest Bold Centre in Wolverhampton.

This is an excellent opportunity for compassionate professionals who are committed to supporting vulnerable individuals while maintaining the highest standards of safety, dignity and care. Successful candidates will play a key role in creating a safe and positive environment, supporting individuals with complex needs and responding effectively to challenging situations when required.

Essential Requirements

To be considered for this role, you must hold:

Valid MAPA (Management of Actual or Potential Aggression) Training

Moving and Handling certification

Previous experience working in a support, care, or specialist setting

A strong understanding of safeguarding principles and person-centred care

Key Responsibilities

As a MAPA Trained Support Worker, you will be expected to:

Recognise and respond to early signs of distress, agitation, or escalating behaviour

Use effective communication and verbal de-escalation techniques to minimise risk and prevent incidents from escalating

Maintain safe positioning and professional awareness at all times

Apply approved safe disengagement and breakaway techniques when necessary

Safely withdraw from unwanted physical contact while preserving the dignity and wellbeing of all individuals involved

Support the safety of service users, colleagues and visitors

Follow agreed risk management procedures and seek assistance when required

Complete accurate incident reporting and record keeping in line with organisational policies

What We're Looking For

We are seeking individuals who are:

Calm, resilient and professional under pressure

Confident in applying MAPA principles and techniques

Passionate about delivering high-quality support and care

Excellent communicators with a positive and proactive approach

Committed to promoting independence, dignity and wellbeing

If you are ready to take on this rewarding challenge and lead a team that prioritises care and compassion, apply now!

If you do not hear back within 5 days unfortunately your application has not been successful.

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Extra information

Status

Open

Education Level

Secondary School

Location

Wolverhampton

Type of Contract

Full-time jobs

Published at

03-11-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English