Health Care Assistant/Trainee Healthcare Assistant

Job description

Job summary

Are you looking for a role where you can make a realdifference every day?

Papworth Surgery is seeking a compassionate, enthusiasticand motivated individual to join our friendly and supportive clinical team as aHealthcare Assistant (HCA) or Trainee Healthcare Assistant.

This is an exciting opportunity for either an experiencedHCA looking for their next challenge or someone who is passionate about patientcare and wishes to begin a rewarding career within the NHS and Primary Care.Full training and support will be provided for suitable candidates with theright attitude and commitment to learning.

As an integral member of our multidisciplinary team, youwill work alongside GPs, Nurses, Administrators and other healthcareprofessionals to help deliver safe, effective and patient-centred care to ourlocal community.

Main duties of the job

Depending on your training and level of competency, duties may include:

• Recording patient observations including blood pressure, pulse, height, weight and BMI
• Performing ECGs
• Phlebotomy (following training where required)
• Supporting chronic disease reviews and monitoring clinics
• Carrying out simple diagnostic testing
• Promoting healthy lifestyles and supporting patient education
• Preparing and maintaining clinical rooms and equipment
• Monitoring and replenishing clinical stock levels
• Accurate documentation within electronic patient records
• Supporting infection prevention and control standards throughout the practice
• Wound Care
• Ear Irrigation
• INR Monitoring
• Diabetic Foot checks

Full training will be provided for all the above.

About us

Why Join Papworth Surgery?

• Supportive and welcoming team environment
• Structured training programme for trainee HCAs
• Opportunities for career progression and development
• Access to NHS Pension Scheme (where eligible)
• Staff wellbeing initiatives and employee support
• Opportunity to develop valuable clinical skills within Primary Care
• Be part of a practice that places patient care, teamwork and continuous improvement at the heart of everything it does

Job description

Job responsibilities

Purpose:

To assist the GPs and practice nurse team in the service anddelivery of the care management of the practice population.

Responsible to:

Senior practicenurses, practice manager and, ultimately, the GP Partners

Job summary

The post holder works under indirect supervision of thepractice nurse team leader and undertakes task and duties delegated by thepractice nurse team leader or a suitably qualified regulated professional. Theywill work collaboratively with the general practice team to meet the needs ofpatients, following policy and procedures while providing supervision to morejunior staff.

Key responsibilities

Communication

Communicate effectively with other team members

Communicate effectively with patients and carers,recognising their needs for alternative methods of communication.

Personal and People Development

Take responsibility for own developmental learning andperformance, including participating in supervision

Take responsibility for maintaining a record of ownpersonal development

Work with management on any new training requirements

To recognise andunderstand the roles and responsibilities of individuals working in the primaryhealth care team

Be aware of thelegal issues pertinent to the role of a basic HCA

Health, safety and security

Use appropriate infection control procedures and maintainwork areas in each clinical room so that they are clean, safe and free fromhazards reporting of any potential risks identified, including:

- Hand washing

- Universal hygiene procedures

- Collection and handling of laboratory specimens

- Segregation and disposal of waste materials

- Decontamination of instruments and clinicalequipment

- Reporting and treatment of sharps injuries

- Dealing with blood and body fluid spillages

- Assist patients and colleagues in adopting soundinfection Control measure

- Understand and apply the principles Of the goldchain

- Ensuresafe storage, rotation and disposal of vaccines and drugs within area ofresponsibility

- Knowthe general principles of first aid and resuscitation to be able to undertakeinitial actions as appropriate

- Beaware of statutory child health procedures and statutory local guidance andreferral criteria

- Know the health and safety policies andprocedures within the workplace, including fire procedures, maintainingdocumentation, monitoring and maintaining of equipment and furniture withinyour area of responsibility

- Usethe computer monitor safely

- Beable to identify the risks to health of microbiological and chemical hazards withinthe working environment according to the Control of Substances Hazardous toHealth

Service improvement

Be aware of and, if appropriate,assist in current clinical audit

Work with colleagues in the team on thedevelopment of current and new services and other initiatives

Deal with requests from patientsand clinical staff for health information leaflets

Quality

Alertother team members to issues of quality and risk in the care of patients

Ensureown actions are consistent with clinical governance systems

Practicein accordance with agreed standards of care

Enable patients to access appropriateprofessionals in the team

Ensurestock items under your control are ordered and available in the treatment andconsulting rooms

Knowhow clinical governance affects the HCA role and bring to the attention of moresenior staff any specific risk situation

Know the practice's policies, especially thewhistle-blowing policy, available in the practice staff handbook

Beable to manage your own time effectively

Equality and diversity

Act in Ways that recognise the importance ofpeople's rights, interpreting them in a way that is consistent with procedures

Respect the privacy, dignity, needs and beliefsof patients and carers Understand basic legal and communication issuesregarding child abuse, family violence, vulnerable adults, substance abuse andaddictive behaviour

Act as a chaperone

Clinical skills health andwell-being

Undertake, record and follow guidelines for thetasks for which you have received appropriate training:

Urinalysis and preparation of specimens forinvestigation by the pathology laboratories.

Measuringand recording following physiological measurements in routine presentations,and for premedical checks:

- Recordingpatient observations including blood pressure, pulse, height, weight and BMI

- PerformingECGs

- Phlebotomy (following training where required)

- Supporting chronic disease reviews andmonitoring clinics

- Carrying out simple diagnostic testing

- Promoting healthy lifestyles and supportingpatient education

- Preparing and maintaining clinical rooms andequipment

- Monitoring and replenishing clinical stocklevels

- Accurate documentation within electronic patientrecords

- Supportinginfection prevention and control standards throughout the practice

- WoundCare

- EarIrrigation

- INRMonitoring

- DiabeticFoot checks

Prepare and maintain environments and equipmentbefore, during and after patient care interventions

Assist in raising awareness of health andwell-being, and how it can be promoted.

Give accurate and appropriate information topatients and groups within own competence

Information processes

Record information and activities undertakenwith patients and carers in an accurate and timely fashion using manual orcomputer systems as appropriate

Maintain confidentiality or information relatingto patients, relatives, staff and the practice

Take the necessary precautions when transmittinginformation

Job description
Job responsibilities

Purpose:

To assist the GPs and practice nurse team in the service anddelivery of the care management of the practice population.

Responsible to:

Senior practicenurses, practice manager and, ultimately, the GP Partners

Job summary

The post holder works under indirect supervision of thepractice nurse team leader and undertakes task and duties delegated by thepractice nurse team leader or a suitably qualified regulated professional. Theywill work collaboratively with the general practice team to meet the needs ofpatients, following policy and procedures while providing supervision to morejunior staff.

Key responsibilities

Communication

Communicate effectively with other team members

Communicate effectively with patients and carers,recognising their needs for alternative methods of communication.

Personal and People Development

Take responsibility for own developmental learning andperformance, including participating in supervision

Take responsibility for maintaining a record of ownpersonal development

Work with management on any new training requirements

To recognise andunderstand the roles and responsibilities of individuals working in the primaryhealth care team

Be aware of thelegal issues pertinent to the role of a basic HCA

Health, safety and security

Use appropriate infection control procedures and maintainwork areas in each clinical room so that they are clean, safe and free fromhazards reporting of any potential risks identified, including:

- Hand washing

- Universal hygiene procedures

- Collection and handling of laboratory specimens

- Segregation and disposal of waste materials

- Decontamination of instruments and clinicalequipment

- Reporting and treatment of sharps injuries

- Dealing with blood and body fluid spillages

- Assist patients and colleagues in adopting soundinfection Control measure

- Understand and apply the principles Of the goldchain

- Ensuresafe storage, rotation and disposal of vaccines and drugs within area ofresponsibility

- Knowthe general principles of first aid and resuscitation to be able to undertakeinitial actions as appropriate

- Beaware of statutory child health procedures and statutory local guidance andreferral criteria

- Know the health and safety policies andprocedures within the workplace, including fire procedures, maintainingdocumentation, monitoring and maintaining of equipment and furniture withinyour area of responsibility

- Usethe computer monitor safely

- Beable to identify the risks to health of microbiological and chemical hazards withinthe working environment according to the Control of Substances Hazardous toHealth

Service improvement

Be aware of and, if appropriate,assist in current clinical audit

Work with colleagues in the team on thedevelopment of current and new services and other initiatives

Deal with requests from patientsand clinical staff for health information leaflets

Quality

Alertother team members to issues of quality and risk in the care of patients

Ensureown actions are consistent with clinical governance systems

Practicein accordance with agreed standards of care

Enable patients to access appropriateprofessionals in the team

Ensurestock items under your control are ordered and available in the treatment andconsulting rooms

Knowhow clinical governance affects the HCA role and bring to the attention of moresenior staff any specific risk situation

Know the practice's policies, especially thewhistle-blowing policy, available in the practice staff handbook

Beable to manage your own time effectively

Equality and diversity

Act in Ways that recognise the importance ofpeople's rights, interpreting them in a way that is consistent with procedures

Respect the privacy, dignity, needs and beliefsof patients and carers Understand basic legal and communication issuesregarding child abuse, family violence, vulnerable adults, substance abuse andaddictive behaviour

Act as a chaperone

Clinical skills health andwell-being

Undertake, record and follow guidelines for thetasks for which you have received appropriate training:

Urinalysis and preparation of specimens forinvestigation by the pathology laboratories.

Measuringand recording following physiological measurements in routine presentations,and for premedical checks:

- Recordingpatient observations including blood pressure, pulse, height, weight and BMI

- PerformingECGs

- Phlebotomy (following training where required)

- Supporting chronic disease reviews andmonitoring clinics

- Carrying out simple diagnostic testing

- Promoting healthy lifestyles and supportingpatient education

- Preparing and maintaining clinical rooms andequipment

- Monitoring and replenishing clinical stocklevels

- Accurate documentation within electronic patientrecords

- Supportinginfection prevention and control standards throughout the practice

- WoundCare

- EarIrrigation

- INRMonitoring

- DiabeticFoot checks

Prepare and maintain environments and equipmentbefore, during and after patient care interventions

Assist in raising awareness of health andwell-being, and how it can be promoted.

Give accurate and appropriate information topatients and groups within own competence

Information processes

Record information and activities undertakenwith patients and carers in an accurate and timely fashion using manual orcomputer systems as appropriate

Maintain confidentiality or information relatingto patients, relatives, staff and the practice

Take the necessary precautions when transmittinginformation

Person Specification

Experience

Essential

• - Good standard of education, including English and Maths
• - Strong communication and people skills
• - Basic IT competency
• - Ability to maintain confidentiality and professionalism
• - Commitment to ongoing learning and development
• - Ability to work flexibly within the needs of the service

Desirable

• - Experience working in healthcare, care settings, customer service or - other patient-facing roles
• - Previous Healthcare Assistant experience
• - Phlebotomy skills
• - Knowledge of General Practice or Primary Care
• - Experience using SystmOne clinical software
• Don't worry if you don't meet all the desirable criteria. We welcome applications from individuals with the right values, attitude and willingness to learn.

Person Specification
Experience

Essential

• - Good standard of education, including English and Maths
• - Strong communication and people skills
• - Basic IT competency
• - Ability to maintain confidentiality and professionalism
• - Commitment to ongoing learning and development
• - Ability to work flexibly within the needs of the service

Desirable

• - Experience working in healthcare, care settings, customer service or - other patient-facing roles
• - Previous Healthcare Assistant experience
• - Phlebotomy skills
• - Knowledge of General Practice or Primary Care
• - Experience using SystmOne clinical software
• Don't worry if you don't meet all the desirable criteria. We welcome applications from individuals with the right values, attitude and willingness to learn.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Papworth Surgery
Address

Chequers Lane

Papworth Everard

Cambridgeshire

CB23 3QQ

United Kingdom

Employer's website

Extra information

Status

Open

Education Level

Secondary School

Location

CB23 3QQ

Type of Contract

Part-time jobs

Published at

05-11-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No