Bakery Manager

Job description

Job DescriptionJoin Our Team as a General Manager at GAIL's!

If you're a passionate leader who thrives on developing people, delivering exceptional customer experiences, and driving business performance, we want to hear from you!

At GAIL's, our Bakery Managers don't just manage bakeries; they run them. You'll have full ownership of your bakery's people, product, customer experience, standards, and commercial performance. Create a place where teams thrive, customers return, and communities connect.

Every day in a GAIL's bakery is different. One moment you’ll be coaching a team through a busy morning rush, the next you’ll be sharing the story behind our products with customers, supporting the launch of a new seasonal range, or celebrating a team member's progression into their next role. It’s fast-paced, hands-on, and deeply rewarding, with great food, great people, and real community at its heart.

About the Role

As a General Manager, you will:

• Own the overall performance of your bakery across people, product, customer experience, place, and profit.
• Build, develop, and inspire a high-performing team.
• Create an inclusive culture where people feel valued, supported, and accountable.
• Recruit and develop future leaders through coaching, training, and succession planning.
• Drive sales growth, profitability, and operational excellence.
• Champion exceptional standards across food, coffee, and customer service.
• Use commercial insights and performance data to make informed decisions and drive continuous improvement.
• Ensure the highest standards of safety, compliance, and bakery presentation.
• Build strong relationships within your local community.
• Lead change positively and bring new initiatives to life.

Are You the Missing Ingredient?

We’re looking for someone with management experience in hospitality, retail, or another customer-focused environment who understands what it takes to deliver results through people.

You’ll be:

• A people-first leader.
• Commercially minded and performance-focused.
• Passionate about developing future talent.
• Confident in making decisions and taking ownership.
• Resilient, adaptable, and hands-on.
• Committed to exceptional customer experiences.
• Passionate about quality food, coffee, and hospitality.

Benefits Baked In

We offer a range of fantastic benefits to support you:

• Free food and drink while on shift.
• 50% off food and drink when not working.
• 33 days holiday.
• Buy & Sell Holiday Scheme.
• Long Service Holiday.
• Premiership Bonus Scheme.
• Annual Pay Review.
• Pension Scheme.
• Enhanced Family Leave.
• Stream financial wellbeing support.
• Development programme to help you RISE with GAIL's.
• Health & Wellbeing support through Aviva.
• Workplace Nursery Scheme.
• Home technology and appliance discounts.
• Discounted gym memberships and EV leasing options.
• Discounts and savings with high-street retailers and restaurants.
• 24-hour GP service.
• Cycle to Work Scheme.
• Refer-a-Friend Bonus.

Terms and conditions apply. Benefits may vary and are subject to eligibility.

Ready to Lead with GAIL's?

If you're looking for an opportunity to run your own bakery, develop great people, and make a real impact in your community, we’d love to hear from you!

Extra information

Status

Open

Education Level

Secondary School

Location

london (abbey wood)

Type of Contract

Full-time jobs

Published at

06-11-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English