HR Project Manager (Assistant Director) - Birmingham

Job description

Working as part of EY’s UK Talent Shared Services (TSS) within UK & Ireland, the Project Manager will represent TSS across the UK&I Region and Globally to ensure the delivery of consistently high service to all Stakeholders, in respect of changes to the operational delivery of services within TSS, the UKI Region, or Global.


The opportunity

The successful candidate will contribute to the overall development of TSS by encouraging change and identifying areas for efficiencies aligned to EY’s global systems landscape. The Project Manager will report to the UK TSS Head of Projects.


Your key responsibilities

In this role you will use your project management experience to lead change, developing an understanding of business needs to guide your approach to project delivery.

• You may manage multiple project deployments consecutively. A recent project was the creation of EY apprenticeships. The Project Manager was responsible for managing the creation of a new service delivery model within the UK TSS to manage apprenticeship compliance. This included creating the new scope of service, hiring a team, devising new operational processes and documentation, as well as the deployment of a third party Management Information System.

• You will support the TSS Leadership team and Managers in reviewing TSS scope of services, identifying opportunities to enhance the service offering, reduce costs and improve productivity, as well as adapting to business need/change.

• You may lead on Mergers and Acquisitions activity ensuring TSS impacts are identified and addressed, extending to Third Party Service Delivery partners as appropriate. 

• You may lead on the delivery of cyclical activity e.g., the annual pay cycle including systems readiness, UAT oversight and stakeholder management across the regional teams and extending to third party providers.

• You will create and maintain project documents e.g., project plans, governance models, visio process maps, actions logs, project charters, risks and issue logs. You should proactively manage stakeholder updates and communication of key project achievements, as well as leading regular meetings (internal and external stakeholders) which include project meetings to discuss team responsibilities, priorities and ensure delivery.

• As a TSS manager you will also contribute to UK TSS initiatives, and support the centre to maintain its reputation for the delivery of exceptional client service.


Skills/Experience required:

• Able to work under pressure to prioritise workload and manage multiple projects. Demonstrate flexibility to delivering project tasks.

• Respond to, manage and resolve all issues raised by project team members and work with Project Sponsor, Senior Managers within TSS and other senior stakeholders to recommend solutions. Identify risks and manage/escalate as appropriate.

• Able to demonstrate initiative and vision and identify opportunities for process improvement.

• Consult and collaborate to build robust relationships across all UK TSS Service Teams, Regional stakeholders and IBM Managed Services, to ensure best practice is shared and to guide project deployment.


To qualify for the role you must have:

• Project Management qualified, e.g. Prince2 / Agile methodology

• Experience in project management, in particular managing the implementation of enhancement as a manager.

• Strong organisational and planning skills with an intelligent, proactive approach to problem solving. 

• Excellent communication and interpersonal skills with the ability to forge strong working relationships within UK Talent Shared Services (UK TSS) and internal/external teams.

• Ability to influence and manage stakeholder relationships adapting to change, flexing style and approach.


Ideally, you’ll also have:

• Experience of working within a shared services centre environment and managing operational change.


What we look for

We’re looking for an experienced project manager with a proven record of successfully delivering projects. You should be a strong communicator who can influence and shape the delivery of change and leverage subject matter experts to shape and employ best practice.


What we offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.


If you can demonstrate that you meet the criteria above, please contact us as soon as possible.


The exceptional EY experience. It’s yours to build.


Apply now.


About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Please note

Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters!

Extra information

Type of Contract
Graduate jobs
Published at
Profession type
Management, Advertising / Marketing / PR
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required
Apply directly

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