Administration/Waiting List Manager - Urology in Glasgow Royal Infirmary

An exciting development opportunity is available within the Urology Team, North Sector, for a 6 month seconded Waiting List / Admin Manager.

You will be a pivotal member of the Urology Team by ensuring that the administrative and waiting list services supporting the clinical management of Urology patients is delivered efficiently and effectively. You will be responsible for leading and managing the secretarial, clerical and waiting list staff within Urology North Sector.

You will work directly with the Clinical Service Manager, the operational and clinical management team, to support our achievement and maintenance of KPIs and assist in us meeting National Waiting Times targets. Along with having direct line management responsibilities of our Urology admin staff members on the GRI and Stobhilll Hospital sites.

It is essential that you have NHS experience in the management of waiting lists. Your key skills will include the ability to effectively plan, organise, co-ordinate and take forward local projects, with sound knowledge and understanding of NHS waiting times policies and procedures. As our ideal candidate, you will be able to demonstrate assertive and consultative skills and be able to demonstrate strong leadership qualities.

An ability to deal sensitively using tact and diplomacy in dealing with complex matters is also sought.

The hours worked will be Monday to Friday from 08:30 to 16:30 and it will be a flexible site based role as it requires to cover both the GRI and Stobhill sites. The main base however will be at the GRI.

Informal Contact: Varisha Keeper, Contact Number 0141 2016354, Email Varisha.keeper@ggc.scot.nhs.uk Interview date is 21st September

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

​​​​​​​Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.   

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