Customer Success Education in England

Job description

Role: Customer Success Manager SAAS Education

Location: UK

Type of hire - Full-time UK-based contract

Our Client, a global SAAS vendor is looking for their first Customer Success Manager in Europe, based out of the UK. We are looking for someone with experience selling into higher Education.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of working with Universities, then I'd love to talk to you.

You will be responsible for customer pilots, setup, ensuring smooth rollout, training, renewals, upsell, cross-sell and securing a successful long-term partnership. You will manage a number of existing customers, build strong relationships and ensure customers have an exceptional experience. You will be required to arrange and attend customer meetings.

If this sounds like a match, i'd love to hear from you.

Extra information

Status

Open

Education Level

Secondary School

Location

England

Type of Contract

Part-time jobs

Published at

21-08-2025

Profession type

Teaching / Instructors / Guides

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English