Clinical Coordinator in Greater London

Job description

Company Description

At Nafs Health, our vision is to be the leading provider of holistic mental health care, combining the expertise of psychiatrists, psychologists, psychotherapists, and counsellors to deliver personalised, high-quality treatment. We believe mental health is a core part of overall well-being and aim to make our services accessible to all, whether in person or online, from anywhere in the world. Our team provides private assessments and therapy across the UK, supporting individuals with conditions such as anxiety, depression, trauma, ADHD, and Autism.

Role Description

The Clinical Coordinator is responsible for overseeing the entire patient care pathway—from referral to discharge—to ensure efficient, high-quality service delivery. This includes coordinating daily clinical activities such as assessments and therapy sessions across multiple service lines (ADHD, Autism, psychiatry, and therapy) and allocating new referrals to clinicians based on capacity, expertise, and location. The role involves monitoring report and correspondence timelines, maintaining accurate referral and allocation trackers, conducting audits, and ensuring compliance with clinical and administrative procedures. Additionally, the Clinical Coordinator develops tools and resources to streamline workflows and supports cross-departmental teams by providing guidance, resolving issues, and enhancing operational efficiency.

Duties and Responsibilities

• Clinician Management
• Patient Management
• Governance & Compliance
• Multidisciplinary Team (MDT) Involvement
• Insurance Partnership Management
• Strategic Development
• Administrative & Reporting

• Personal Specifications
• Ability to manage client relationships and ensure excellent customer service
• Strong organisational and multitasking skills
• Knowledge of mental healthcare regulations and compliance
• Proficiency in business development and marketing strategies
• Excellent written and verbal communication skills
• Ability to work independently

Qualifications

• Essential: Bachelor's degree in Clinical Mental Health Counseling or Psychology
• Preferred: Clinical Mental Health Counseling (MA/MS) or Psychology (MS)
• At least 2 years of experience in mental healthcare industry

A Disclosure and Barring Service (DBS) check will be required as part of the pre-employment process, should an offer of employment be made.

Extra information

Status

Open

Education Level

Secondary School

Location

Greater London

Type of Contract

Part-time jobs

Published at

06-11-2025

Profession type

Health / Medical

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English