Account Manager

Job description

Title: Account Manager

Package: Upto £45k or Day Rate

Overview: We’re hiring an Account Manager to join a fast-growing, founder-led creator and commerce agency working with beauty and wellness brands selling through TikTok Shop.

You will act as the primary point of contact for clients, owning day-to-day relationships, overseeing creator and TikTok Shop activity, and ensuring campaigns are executed seamlessly and perform against commercial goals. This is a hands-on, high-autonomy role, ideal for someone who thrives in agency environments and enjoys being close to both strategy and execution.

Responsibilities:

Client Account Management

• Own and lead day-to-day client relationships, acting as the main point of contact and trusted partner
• Ensure clients feel supported, informed, and confident in campaign delivery and performance

TikTok Shop & Campaign Execution

• Oversee TikTok Shop activity for beauty and wellness clients, ensuring campaigns are delivered smoothly and on time
• Translate client objectives into clear, actionable plans that drive revenue and growth

Creator & Influencer Management

• Work closely with creators and influencers, managing briefs, timelines, and deliverables
• Support the development and coordination of a growing creator network aligned to client goals

Operations & Delivery

• Manage day-to-day operational tasks across accounts, coordinating with virtual assistants and wider support resources
• Bring structure, organisation, and consistency to account delivery in a fast-moving environment

Data, Reporting & Performance

• Analyse performance data across revenue, creators, and campaigns
• Draw insights and make recommendations to optimise results and ensure client KPIs are met

Agency Growth & Development (Senior Level)

• Support the founder with improving processes, building scalable ways of working, and shaping future agency offerings
• Contribute ideas and insight to help Social St grow sustainably and effectively

You Are:

• Proven experience in account management, ideally within an agency, influencer, or social-led environment
• Strong understanding of TikTok Shop, creator marketing, and/or social commerce
• Confident managing client relationships independently, with excellent communication and stakeholder management skills
• Highly organised and comfortable juggling multiple priorities in a lean, fast-paced setting
• Commercially minded, with experience using data and performance metrics to guide decision-making
• Self-motivated, proactive, and comfortable taking ownership without heavy oversight
• Excited by the opportunity to grow with a small business and progress into a more senior role over time

Ready to lead with confidence and make a real impact?

Apply now to join a brand that celebrates individuality, champions fun, and knows that great results come from great people.

To apply, please email your cv to Emily Bentley - emily.bentley@wearerefyne.com

**Please note, due to a large volume of applications, we are unable to speak to everybody. If you do not hear back from our team within 48 hours, your application will be unsuccessful**

www.wearerefyne.com

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

06-02-2026

Profession type

Advertising / Marketing / PR

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English