Account Manager
Digital Waffle is looking for a Account Manager
Job description
A creative content and experience agency is hiring an Account Manager / Project Manager to take ownership of day to day delivery across a major enterprise technology client. This is a client-facing role for someone confident managing complex stakeholder groups within large tech organisations, and comfortable operating at pace in a highly trusted, embedded relationship.
The work is heavily experiential rather than presentation-led. Projects span branding, physical design, office activations, floor redesigns, explainer videos and bespoke installations. You will act as a close extension of the client’s internal team, expected to respond quickly, shape solutions confidently, and manage delivery end to end.
Role: Account Manager / Project Manager
Salary: £40,000 to £45,000 + benefits
Location: Hybrid. London office Monday, Wednesday and Thursday preferred. Open to remote for the right profile.
What you will be doing:
- Owning day to day delivery for a large enterprise technology client
- Managing senior stakeholders within complex, global tech environments
- Taking loose enquiries and shaping them into clear scopes, solutions and delivery plans
- Running projects end to end from initial conversations through to final delivery
- Working closely with internal creative and production teams across experiential outputs
- Managing timelines, budgets, documentation and ongoing client communication
- Acting as a trusted partner embedded into the client’s daily workflows
- Supporting commercial discussions including scope definition and statements of work
What you will need:
- At least 2 years experience in a content, creative, marketing or client services role
- Proven experience owning projects end to end, not just supporting delivery
- Strong stakeholder management skills, ideally within large enterprise or big tech clients
- Confidence leading client conversations with clarity and authority
- Experience briefing designers, producers or content teams
- Highly organised, proactive and calm under pressure
- Strong attention to detail across written, visual and experiential work
- Ability to shape solutions in response to evolving client needs
- Understanding of commercial delivery and revenue-driven targets
Nice to have:
- Experience working with enterprise technology brands such as global software or cloud providers
- Agency or consultancy background
- Exposure to B2B marketing or communications
- Experience supporting senior leaders or executive communications
- Interest in how AI or emerging technology supports content delivery
- Experience delivering experiential, physical or in person activations
What’s on offer:
- £40,000 to £45,000 salary plus benefits
- Ownership of a high-profile enterprise technology account
- Creative, varied work beyond standard presentation delivery
- A role built on trust, autonomy and long-term client relationships
If you’re confident managing enterprise stakeholders, enjoy shaping solutions from ambiguity, and want a role combining account ownership with hands-on project delivery, this is a strong next step.
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- City of London
- Type of Contract
- Full-time jobs
- Published at
- 04-02-2026
- Profession type
- Advertising / Marketing / PR
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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