Senior Client Services Manager

Job description

Position Overview:

We are seeking an exceptional Senior Client Services Manager to join our successful Talent division.

This role sits at the heart of Entourage’s Talent division, responsible for the seamless management and delivery of our talent-led projects across the world, ensuring that all talent engagements are professionally managed from contracting through to delivery.

Working closely & directly with Talent, internal teams, partners and clients, the role is focused on delivering best-in-class execution across appearances, events, campaigns and partnerships. It requires a calm, highly

organised and solutions-focused individual who thrives in fast-paced international environments, has experience working directly with elite, high-profile Talent and is comfortable managing multiple projects simultaneously .

The role plays a critical part in maintaining Entourage’s reputation for professionalism, reliability and high-quality delivery, while building trusted long-term relationships with Talent and partners through consistent excellence in execution.

Note: This role is a maternity cover position with scope for future full-time opportunities, subject to business needs. Any extension or permanent role would be subject to business requirements and a separate recruitment process.

About the Role:

Talent Project Management

• Lead the management and delivery of talent projects from contracting through to completion
• Manage the fulfilment of all contractual deliverables
• Act as the central point of coordination between talent, internal teams, partners and clients across multiple projects, communicating with high standards & professionalism.

Talent Contracting & Delivery

• Support contract review/development processes in collaboration with internal teams.
• Manage contract-related feedback and queries with clients and Entourage’s retained legal support
• Coordinate travel and produce itineraries for events, shoots, appearances and professional commitments with the wider Talent Delivery & Fulfilment team.
• Ensure all projects are delivered seamlessly, professionally and in line with agreed terms.
• Manage and oversee internal processes across talent delivery, including invoicing and the monitoring of all incoming & outgoing payments alongside the finance team.

Partnership & Relationship Management

• Manage ongoing talent partnerships and day-to-day relationships
• Serve as a trusted point of contact for talent across professional commitments
• Facilitate clear and effective communication between talent, Entourage and commercial partners
• Support long-term partnership development through consistently high-quality delivery

On-the-Ground Delivery

• Accompany and manage Talent across their commitments, appearances and shoots globally.
• Support and/or lead delivery and management of Entourage work pre, during and post events.

Essential Requirements:

• Fluent in English is essential, and either Portuguese or Spanish is desirable
• Strong organisational and project management skills with high attention to detail
• Proven ability to manage logistics and international projects
• Comfortable operating in fast-paced, high-pressure environments
• Flexible to work outside of traditional working hours when required
• Willing and able to travel internationally at short notice
• Strong communication and relationship management skills
• Professional, dependable and highly accountable
• Experience working with Talent or high-profile individuals
• Exposure to contract processes and commercial negotiations
• Possess the right to work in the UK and a passport that requires international travel with no restrictions.

Personal Attributes

• Highly motivated and proactive
• Exceptionally organised and structured
• Calm and solutions-focused under pressure
• Thrives in a global, fast-moving environment
• Enjoys responsibility, ownership and accountability

To apply: Please email talent@entourage-global.com with your up-to-date CV along with a cover letter

outlining why you’d be a strong fit specifically for Entourage and this role. Applications submitted

without a cover letter will not be considered.

Hiring process:

Stage 1: Submit CV & Cover Letter

Stage 2: Virtual Interview

Stage 3: Face-to-face follow up interview in our London office.

Applications close: 26th February 2026.

Start Date: Mid-April 2026

Extra information

Status

Open

Education Level

Secondary School

Location

Greater London

Type of Contract

Full-time jobs

Published at

04-02-2026

Profession type

Advertising / Marketing / PR

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English