Sales Administrator

Job description

Location: Farringdon, London, UK

Type: Full Time, Permanent Contract

Salary: £25,000 - £28,000 D.O.E

Company Description

Gerrards Bullion has been a trusted name in precious metals for over 50 years, serving customers in London and across the UK. We provide a seamless experience for buying and selling bullion online, offering an extensive range of gold and silver coins for collectors and investors alike. Customers value our live pricing for transparency, fully insured delivery, and secure storage facilities for safeguarding their investments. Our expertise and commitment to quality service have made us a leading name in the precious metals industry.

Role Description

We are looking for a Sales Administrator to support our busy sales team and help deliver a smooth, professional experience for our customers. This role is ideal for someone organised, accurate and confident communicating with both customers and colleagues.

Your core responsibilities will include:

·        Process customer orders, ensuring all details are accurate and entered correctly into the system.

·        Prepare and send quotations, order confirmations, invoices and other sales documents.

·        Maintain and update customer records, price lists and product information.

·        Handle incoming calls and emails, responding to enquiries.

·        Liaise with internal teams (finance, operations, logistics) to ensure orders are fulfilled on time.

·        Monitor delivery dates, chase missing information and keep customers informed of order status.

·        Generate basic sales reports and support the team with data for meetings or forecasts.

·        Provide general administrative support to the sales team, including filing, document management and meeting preparation.

About You

·        Strong organisational and time‑management skills, able to handle multiple tasks and deadlines.

·        Excellent attention to detail and accuracy in data entry and documentation.

·        Confident communicator, both written and verbal, with a professional telephone manner.

·        Comfortable using Microsoft Office (especially Excel, Word and Outlook) and learning new systems/CRMs.

·        Proactive, reliable and able to work independently once trained, as well as part of a team.

·        Previous experience in an admin, customer service or sales support role is preferred but not essential.

What we offer

-Full training on our products, systems and processes.

-Supportive team environment with opportunities to learn from experienced colleagues.

-Exposure to a fast‑paced commercial setting and potential to grow into more senior roles over time.

Extra information

Status

Closed

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English