Job description
Job Title: Junior Account Manager & Client Operations Specialist
Department: Client Services / Partnerships
Location: Office-based (5 days per week when not travelling)
Travel: Potential for domestic and international travel
Role Overview
We are seeking a highly organised, proactive, and personable Junior Account Manager & Client Operations Specialist to support the delivery and growth of client partnerships across the sports and entertainment landscape. This role blends account management, client servicing, operational coordination, and event/talent support, making it ideal for someone who thrives in fast-paced environments and enjoys working across multiple projects simultaneously.
Key Responsibilities
Client & Account Management
- Serve as a day-to-day contact for assigned clients, building strong professional relationships.
- Coordinate deliverables, timelines, and communications to ensure campaigns and partnerships run smoothly.
- Prepare client-facing materials including reports, presentations, case studies, and one-pagers.
- Support senior team members in strategic planning and account growth initiatives.
Sports & Industry Knowledge
- Must have a broad knowledge of global sports, particularly tennis, golf, cricket, Formula 1, football, and esports.
- Demonstrate strong understanding of the commercial and media landscape within sport (or a willingness to learn), including sponsorship, rights holders, broadcasters, and digital platforms.
Operations & Organisation
- Manage multiple workstreams simultaneously with exceptional attention to detail.
- Coordinate logistics for meetings, campaigns, shoots, and events.
- Be available to travel regularly and work occasional irregular hours when required.
Research & Insight
- Conduct online research to gather relevant insights ahead of meetings, presentations, and client deliverables.
- Interpret media-related data and translate findings into clear, actionable insights.
Creative & Production Support
- Assist with the creation of presentations and marketing materials using tools such as Adobe or equivalent platforms.
- Support event production and management, either through prior experience or strong interest in this area.
- Develop and implement social media plans for talent and brand ambassadors that align with campaign objectives and production schedules.
Talent & Relationship Management
- Coordinate communications and logistics with talent, agents, and key stakeholders.
- Ensure talent deliverables, schedules, and content outputs are met.
Networking & Representation
- Represent the company professionally at events, meetings, and industry functions.
- Build and maintain relationships with clients, partners, suppliers, and industry contacts. An added bonus would be someone who has worked in a similar industry and would be able to bring in a number of beneficial contacts.
Skills & Experience
- Previous experience in account management, client services, partnerships, or related role.
- (Very) strong written and verbal communication skills, with a key focus on social media.
- High level of organisation and time management.
- Comfortable working in a fast-paced, deadline-driven environment.
- Proficiency in presentation and reporting tools (e.g. PowerPoint, Keynote, Adobe Suite, or similar).
- Confidence working directly with clients and external stakeholders.
- Ability to interpret data and communicate insights clearly.
Preferred / Advantageous
- Experience working in sports, media, marketing, events, or talent management environments.
- Understanding of basic budgeting, invoicing, or campaign financial tracking.
- Experience using CRM, project management, or workflow platforms (e.g. Monday, Asana, HubSpot, Salesforce).
- Knowledge of content production processes (shoot days, editing workflows, approvals).
- Basic knowledge of sponsorship measurement or ROI evaluation.
Personal Attributes
- Friendly, confident, and highly professional.
- Curious and proactive mindset.
- Adaptable and solutions-oriented.
- Comfortable travelling frequently.
- Strong team player with the ability to work independently.
Why Join
- Opportunity to work across major global sports properties and brands.
- Dynamic, collaborative environment.
- Exposure to high-profile campaigns, talent, and live events.
- Clear development pathway within account management and partnerships.
Seniority Level: Junior with possibility of a mid-level management role (dependent on experience)
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- London Area
- Type of Contract
- Full-time jobs
- Published at
- 01-03-2026
- Profession type
- Advertising / Marketing / PR
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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