CRO & Monestiation Manager

Job description

CRO & Monetisation Manager — E-commerce Startup

Hybrid | Full-time | London

Overview

We are recruiting on behalf of a fast-growing, profitable e-commerce scaleup operating in the consumer and creative space.

The business has seen strong year-on-year growth and is now looking for a CRO & Monetisation Manager to take ownership of performance and optimisation across its primary digital storefront.

This role is ideal for a commercially minded operator who enjoys using data, experimentation and insight to drive measurable revenue impact and improve how traffic converts into profitable orders.

Role Summary

The CRO & Monetisation Manager will act as the product owner for the e-commerce experience, with accountability for conversion rate (CVR), average order value (AOV) and on-site monetisation.

You will shape how traffic translates into revenue by owning:

• Conversion and monetisation strategy
• Experimentation and testing
• Insight generation
• End-to-end ownership of the on-site experience

Working closely with Marketing, Product and Operations, you will ensure the website is optimised for commercial performance, scalability and margin.

This is a high-impact role with ownership over one of the most important commercial surfaces in the business.

Key Responsibilities

• Own CVR and AOV across the website, with a clear focus on increasing revenue per visitor
• Own on-site offers, bundles, upsells and pricing strategy and how these are presented
• Analyse customer journeys and on-site behaviour to identify friction points and monetisation opportunities
• Build and execute a structured experimentation roadmap focused on commercial impact
• Design, run and analyse A/B tests across UX, pricing, offers, upsells and merchandising logic
• Scope, brief and manage external development resources to deliver site changes and experiments
• Use data and experimentation to improve catalogue and collection merchandising efficiency
• Translate test results and behavioural data into clear insights for marketing, product and commercial teams
• Own the website end-to-end, ensuring alignment with marketing activity, launches and commercial priorities

Requirements

Must Have

• 3+ years’ experience in e-commerce, digital optimisation, growth product or related commercial roles
• Proven experience improving performance on a high-traffic, consumer-facing website or digital product
• Strong analytical and commercial judgement, with the ability to turn data into clear priorities and actions
• Experience designing, running and interpreting experiments or structured tests
• Comfortable working directly with developers to scope, prioritise and deliver improvements
• Clear communicator able to collaborate across multiple teams
• Comfortable operating autonomously, spotting opportunities and executing without close supervision

Desirable

• Experience in paid-media-led or DTC e-commerce environments
• Familiarity with common e-commerce platforms
• Basic working knowledge of HTML/CSS (and foundational JavaScript)
• Experience using analytics or experimentation tools
• Ability to create simple wireframes or mockups
• Interest in consumer brands, design or creative-led products

Compensation & Benefits

The client offers a competitive package, including:

• Competitive salary
• Hybrid working (London-based)

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full-time jobs

Published at

03-03-2026

Profession type

Advertising / Marketing / PR

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English