Principal Consultant – Pensions Communication.

Job description

Are you an expert in pensions communication with a proven track record of delivering exceptional results? Do you have the skills to lead senior client relationships, manage complex communication projects, and inspire a high-performing team? If so, we have an exciting opportunity for you to join Gallagher as a Principal Consultant – Pensions Communication.

This is a senior leadership role where your expertise in pensions communication will be at the forefront. You’ll act as a trusted advisor to clients, delivering strategic, conceptual, and executional communication projects that make a real impact. You’ll also lead a talented team of consultants, ensuring the highest standards of service and innovation in the pensions sector.

Client Delivery:

• Build and maintain trusted relationships with senior client stakeholders, becoming their go-to expert in pensions communication.
• Drive long-term client planning and deliver innovative, commercially creative solutions tailored to the pensions sector.
• Oversee the delivery of high-quality communication strategies and solutions for a portfolio of pensions clients.
• Provide consultancy on communication ROI, analytics, and insights to ensure measurable success.

Team Leadership:

• Lead, inspire, and develop a team of Senior Consultants, ensuring they perform at their best and grow their careers.
• Create and implement a clear talent and training plan to enhance team capabilities and industry knowledge, with a focus on pensions communication.
• Provide senior-level support and direction to your team, fostering a collaborative and high-performing culture.

Relationship Management:

• Act as a key point of contact for senior leadership, clients, and internal teams, particularly in the pensions space.
• Collaborate with global colleagues and leverage Gallagher’s BetterWorks proposition to deliver exceptional results.
• Support new business pitches and contribute to the onboarding of new pensions clients.

Business Development:

• Identify and develop opportunities to grow revenue from existing and new pensions clients.
• Lead and manage pitches, proposals, and cross-selling initiatives within the pensions sector.
• Contribute to the future evolution of the business by proactively identifying market opportunities in pensions communication.

Operational Excellence:

• Ensure governance and operational efficiency within your team, championing best practices and processes.
• Take accountability for the financial performance of your portfolio and team.
• Continuously seek ways to improve processes and drive positive change.

Experience:

• Pensions communication experience is essential.
• Consultancy or agency background is mandatory.
• Proven track record of managing complex client accounts and working directly with senior stakeholders, including Board-level executives.
• Team management and people development experience is required.
• Experience working with global or US clients is desirable.

Skills & Attributes:

• Deep understanding of pensions communication and its role in employee engagement and business success.
• Exceptional leadership, organisational, and project management skills.
• Strong written and verbal communication abilities, with expertise in communication best practices.
• Commercially astute with excellent financial management and negotiation skills.
• Service-focused with the ability to translate client needs into actionable solutions.
• A strategic thinker who can consult at the most senior level and deliver measurable results.
• Resilient, adaptable, and solutions-oriented, with a high level of accuracy and attention to detail.

Eligibility: Must have the right to work in the UK

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with

TAGlobalSupport@ajg.com

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

16-03-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English