Legal Sales Advisor

Job description

Join to apply for the Legal Sales Advisor role at Co-op

This range is provided by Co-op. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay rangeSales Advisor - Family Law

£25,000-£26,500 plus commission on sales following successful completion of initial training, OTE £30,850 and excellent benefits (Work level 6C)

Hybrid working with 1 day a month in our Manchester office after the initial training period

37.5 hours, Monday to Friday shift patterns between 9:00-18:30 to be discussed at interview

We are looking for a Sales Advisor to join our family law team at Co-op Legal Services.

Our family department has been awarded the 'Excellence in Technology & Innovation' at the Law Society Excellence Awards and it doesn't stop there, we've got exciting plans for the future.

In this role, you'll manage all incoming new enquiries and call back clients who have enquired about family law to promote our USPs and convert them into full-service work (both fixed fee and hourly rate) or consultations. We will look to you to handle each call with empathy alongside using your sales skills. This is an exciting opportunity to join our team after an increase in sales and growth, within an ethical legal business.

What you'll do:

Contact clients to promote Co-op Legal Services and our family departments USP's, handling each call with empathy

Objection handle competently on price and offering

Make sure all history notes are recorded accurately within our case management system

Follow contact strategy where clients haven't been able to answer the phone

Work collaboratively within a small team and share opportunities for improvement

Cross sell when the opportunity provides itself

Assist in collecting management information

This role would suit people who have:

Previous experience in legal services or legal sales

Previous experience of using a case management system

Excellent telephone manner with the ability to communicate professionally and sensitively with clients

Tenacity with the ability to drive sales in a target driven environment

The ability to work well individually and within a team

Why Co-op?At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

competitive salary and commission structure

sales coaching and Training

pension with up to 10% employer contributions

annual incentive scheme

28 days holiday (rising to 32 in line with service) plus bank holidays

discounts on Co-op products and services

Building an inclusive work environmentWe're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.

Seniority levelMid-Senior level

Employment typeFull-time

Job functionLegal and Sales

IndustriesLaw Practice and Legal Services

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

31-03-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English