Healthcare Support Worker | Central and North West London NHS Foundation Trust

Job description

About the RoleOpportunity to complete Care Certificate if not already done.

Oak Tree Ward is a 17 bedded Older Adult Mental Health Inpatient unit. We are a service for those mainly over the age of 70 (Although we are an ageless service), those living with cognitive impairment, or those with a high frailty score over 6. We are an assessment ward- accepting people for admission from Home, Care homes, Acute hospitals.

We support service users with; Anxiety, Bi-polar, Depression, Dementia, Parkinsons, Personality Disorder, Schizophrenia.

We have a varied Multi-disciplinary team; Consultant psychiatrist, Junior Drs, Ward Manager, Mental Health nurses, Dual trained nurses, Nurse Associates, Healthcare Support workers, Occupational therapists and physiotherapist.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Each day with have nurses and healthcare support workers working on shift patterns to provide constant 24/7 support for our clients.

Key ResponsibilitiesThis job role involves working under the supervision or registered nurses to support our clients to achieve their day-to-day needs, such as:

Washing and dressing- ensure all patients are offered support with a shower, changing their clothes, maintaining oral hygiene and supporting as needed.

Ensuring all patients are supported with their toileting needs throughout the day, to prevent incontinence and skin breakdown.

Monitoring patient finger and toe nails and offering nail care when needed.

Maintaining adequate dietary intake, by monitoring all patients having meals, documentation and reporting any concerns around refusal, supporting patients to eat their meal when required.

Undertaking patient vital signs, being aware of NEWS2 and the correct ranges and how to elevate concerns to nursing and medical teams.

Observing patients on different levels of observations, including constant supervision.

Maintaining documentation such as observations, fluid chart, NEWS2 scores, stool chart, sleep chart.

There will be opportunities to develop your skills through mandatory trainings, ECG training, Venepuncture training.

We are always developing new and better ways to provide dependable services to meet the needs of people in our care. CNWL prides itself on adhering the SCARF Principles (Safe, Compassionate, Accountable, Reflective and Fair) to influence and support all staff at all levels to provide the best quality patient care.

BenefitsIn return to working for us you will be entitled to:

Local induction and allocated supervisor

Strong leadership and management support

Regular clinical, management, and safeguarding supervision.

A clinical training programme to support your practice, tailored to your individual needs

Opportunities for career development

A strong focus on staff wellbeing and access to excellent staff engagement programs and support services.

CNWL Trust can offer:

Discounts and savings at hundreds of retailers nationwide with My Trust Benefits

Buy & Sell Annual Leave

Employee Assistance programme: a free and confidential service to help with personal life

Staying Well at Work service for tailored employment related support to staff with severe and long-term mental health problems

Health and wellbeing support

Flexible working optionsAnnual staff awards

Childcare vouchers

Cycle to work and gym membership salary sacrifice schemes

Home electronics salary sacrifice – a scheme that enables employees to get electronics via an interest‐free loan

NHS long service awards

Shift PatternThis post covers both day shifts- 07:30am- 8pm, Early shift- 07:30- 15:30, Late shift- 12pm- 20:00 and night shifts 19:30-8am.

Additional ResponsibilitiesSupporting our patients with all aspects of their care to maintain their health and dignity whilst on the ward.

Advocate for our patients and their best interests.

Speak up and raise concerns around care, when it is not safe.

Speak up and raise concerns around safeguarding and abuse when suspected.

Speak up around potential areas the ward can improve with care systems.

Maintain legible documentation and be competent with IT systems.

Maintain mandatory training.

This advert closes on Saturday 7 Mar 2026.

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Uxbridge

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English