Retail Sales Advisor

Job description

Founded in 1999 by designer Eva Karayiannis, Caramel London is dedicated to redefining traditional notions of childrenswear with a focus on understated luxury. Using only the finest quality materials and paying enormous attention to detail, Caramel creates modern classics each season with unique prints and bold colors. Now, Caramel also designs and distributes luxury womenswear and homewares, becoming a versatile brand in the fashion industry.

Role DescriptionThis is a part-time, on-site role for a Sales Advisor located in Greater London. The Sales Advisor will engage with customers to provide exceptional service, assist in sales activities, and ensure an enjoyable shopping experience. Day-to-day tasks include managing customer inquiries, maintaining store displays, and providing product knowledge. The Sales Advisor will also participate in training sessions to continually improve their skills and performance.

Main responsibilities

To excel in all aspects of selling and inspire colleagues and customers by being a role model within the business

To provide exceptional customer service at all times and maintain a high level of approach and conversation at all times.

To consistently overachieve in sales, striving to increase on personal and store targets

To actively seek opportunities to sell and increase sales

To provide information for the weekly trade report to maximise business potential

To monitor sales performance to highlight best and worst sellers

To communicate all out of stock issues

To ensure all customers are encouraged to join our mailing list.

To ensure that the shop floor is fully operational for daily service

Keep up to date with all product knowledge.

To drive and deliver customer service standard to achieve an outstanding luxury service and quality experience

To ensure all customers are dealt with professionally and in line with company standards and procedures

To develop customer relationships and maintain an active customer base

To adhere to the highest dress and grooming standards required by company policy

To take ownership of store standards and maintain these to the highest level

To ensure that stock is replenished regularly to maximise sales opportunities

To undertake daily activities including cleaning etc.

To check all deliveries are correct and report any discrepancies to your line Manager or Head Office.

Excellent communication/interpersonal skills

Team player

Immaculate presentation

Capable of understanding a luxury business

Ability to deliver the company vision to highest of standards

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English