Mental Health Recovery Worker (working with Students) - University (£24,043.50 - £24,843.00 per[...]

Job description

South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

This role is working at Bournemouth University with their students.

We are looking for a compassionate and motivated individual to join our team supporting students who are experiencing, or approaching, a mental health crisis. This role focuses on delivering customer‐led support using person‐centred and psychologically informed approaches. You will provide information, advice and practical and emotional support, helping students navigate challenging periods and move towards greater independence and stability. Working within the BCHA Psychologically Informed Framework, you will contribute to a high‐quality, safe and responsive service in line with our policies, procedures, values and strategic objectives.

Key Responsibilities

Deliver person‐centred, psychologically informed support

Provide advice and guidance to students in or nearing crisis

Build positive, professional relationships based on trust and respect

Promote wellbeing, independence and positive change

Contribute to the safe and effective day‐to‐day running of the service

What We Offer

A supportive, friendly and professional team environment

A rewarding and varied role with real job satisfaction

The opportunity to utilize experience gained in homelessness or similar settings

Ongoing professional development

Full training in:

Trauma‐informed approaches

Managing physical and mental health

Substance misuse

Accommodation and support services

About YouYou will ideally have experience in homelessness, supported housing, mental health or a similar environment. You will be empathetic, resilient and able to remain calm under pressure, with a genuine commitment to delivering high‐quality, person‐centred support.

BCHA Safer RecruitmentSafeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to "deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation." BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

Apply today for immediate interviews.

Interview ScheduleClosing date: 15/03/2026

Interview: 17/03/2026

Welcome Week: 13th April 2026

Requirements

Prioritise the immediate needs of the customers

Be self‐motivated to manage your own caseload

Engage customers in their own support planning

Liaise with external providers to access services that support customers

Enable customers to access funds and specific support services

Build professional working relationships and be a good team player

Have a positive attitude and be solution focused to achieve best outcomes

Be a resilient, confident, calm, practical and pragmatic person

Be proactive, empathic and non‐judgemental

Be a good communicator with good listening and questioning skills

Be organised with good administration and writing skills

Other InformationWorking Pattern: 7‐day rotating shift pattern, 2pm–9pm, Monday to Saturday during University term times.

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Extra information

Status

Open

Education Level

Secondary School

Location

Poole

Type of Contract

Full-time jobs

Published at

03-04-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English