Healthcare Assistant (HCA) Arabic-Speaking

Job description

Healthcare Assistant (HCA) Arabic-Speaking

Location: London, W1G

Contract Type: Temporary/Flexible

Salary: £17-£20ph PAYE/Umbrella welcome.

Job Summary

We are currently seeking a compassionate and professional Arabic-speaking Health Care Assistant HCA to join a leading healthcare provider. This role is ideal for someone who is passionate about patient care and able to provide high-quality support to international patients throughout their healthcare journey.

Key Responsibilities

• Provide face-to-face support to patients requiring ad-hoc assistance, including chasing reports, logs, and resolving general queries
• Orientate patients within the clinic, explaining procedures and processes clearly
• Offer language support to facilitate effective communication between patients and healthcare professionals
• Manage and resolve patient concerns or complaints, escalating where appropriate
• Assist patients and their families with local information and liaise with concierge services when required
• Work closely with International Patient Coordinators to communicate patient requests and additional treatment authorisations
• Act as a consistent point of contact for patients and their families, both in person and via telephone
• Conduct meet and greet for new patients, including registration for outpatient appointments and admissions, ensuring all contact details are accurate
• Carry out daily inpatient visits (ward rounds) to international patients, addressing queries and documenting interactions within medical records
• Requirements
• Fluent in Arabic and English (essential)
• Previous experience in a healthcare, customer service, or patient-facing role
• Strong communication and interpersonal skills
• Ability to manage sensitive situations with professionalism and empathy
• Organised with strong attention to detail
• Ability to work effectively within a multidisciplinary team

Why Apply?

This is a fantastic opportunity to join a supportive and dynamic healthcare environment, where you will play a key role in enhancing the experience of international patients and their families.

For more information, please contact Fel on 07442 038239

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

21-04-2026

Profession type

Health / Medical

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English