Healthcare Support Worker

Job description

OverviewAn exciting opportunity has arisen for a self‐motivated and enthusiastic individual to join our UCAT team where you will be integral to ensuring safe and effective delivery of care.

ResponsibilitiesOur UCAT team operates a 24/7 day service and is responsible for providing same day/emergency mental health responses to roughly 375,000 people in Fife. You will work alongside registered nurses and other members of the wider team to provide care and support to people who experience a range of mental health difficulties that may impact on their wellbeing, safety and day‐to‐day functioning. You will record all appointments via electronic systems and send information to primary care regarding assessment outcomes.

Assist with the provision of trauma‐informed care, including the management of distress and disturbed behaviour.

Liaise with and coordinate other services.

Report any changes in patient presentation to registered nurse colleagues.

Provide one‐to‐one care and support under supervision, including observation and/or escorting patients.

Support administration and record keeping.

Order department stock and supplies.

Participate in wider service activities and deploy to support other clinical areas where necessary.

Carry out assigned duties to contribute to safety and security of the designated clinical area.

The role is based in Kirkcaldy but may involve travel to other localities.

Professional DevelopmentMental Health Services are committed to individual development through the provision of protected learning time and opportunities for professional and personal development, reviewed through the TURAS appraisal system.

EligibilityBecoming a member of the Protection of Vulnerable Groups (PVG) Scheme prior to appointment.

Work AuthorizationTo work in the United Kingdom, you must have the relevant permission to work in the country, granted by the UK Visas and Immigration Service. NHS Scotland Boards will check your entitlement to work in the UK through pre‐employment checks. You must have an appropriate right to work in the UK or the post must be eligible for sponsorship before submitting your application.

BenefitsWe offer flexible working and family‐friendly policies and fully support disabled candidates and candidates with long‐term conditions or who are neuro‐divergent by making reasonable adjustments to our recruitment policy and practices.

Equality & DiversityNHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.

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Extra information

Status

Open

Education Level

Secondary School

Location

Brae

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English