Senior Healthcare Support Worker

Job description

Go back Torbay and South Devon NHS Foundation Trust

Senior Healthcare Support WorkerThe closing date is 05 May 2026

The Outpatient's Department is responsible for providing support for various clinics that attend the Department. The Outpatient's Department is made up of 1 Band 7 Senior Sister, 1 Band 5 Registered Nurse and 3 full time Band 3 Senior HCA's (including this role) The team work flexibly, with a varied shift pattern in order to provide support to the clinics to provide diagnostic tests, including blood sampling, simple procedures and consultations, along with the relevant paperwork.

In your role, you will be supported with your development needs both from in house training and also from external courses whilst having regular supervision and appraisal to ensure you are helped to reach your maximum potential and development. You would be joining the Trust at a very exciting time as we roll out our new Patient Record System, EPIC.

Our people are caring, committed, inclusive and focused on quality. We focus on solutions and people's strengths and encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team. #CareToJoinUsTSD

Main duties of the job

Cannulation and Venepuncture

Conducting ECG's

Preparation of equipment for various clinics

Decontamination of equipment within specific guidelines following procedures

Provide support to patients as a chaperone during personal and invasive procedures

Competently taking and interpreting Vital signs on adults

Able to make appropriate referrals to Adult and Child Safeguarding teams

Supporting and working with colleagues during the shift

Liaising with the wider MDT to maintain safety

Helping to facilitate the development of the service as part of the wider team

To participate in discussions and projects that will benefit the team, the patients and the ward as a whole

Working under guidance and in conjunction with the senior nursing team and the Matron

Following the Trust's Policies and Protocols to ensure the safety of the department

About usWhy Work With Us

Listed are a few of the additional benefits that are available to you as an employee:

Childcare at our day nursery

Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays

Staff Discounts

Career development and training opportunities

Employee Support - Staff have access to a 24-hour helpline

Job responsibilitiesCommunication and working relationships

Developing and supporting yourself and others

Employing professional behaviour and communicating effectively and efficiently in a pressurised working environment

Working with and supporting the wider MDT

Analytical and judgement

Participating in developing a career plan

Participate in reflection as part of embedded practice

Work alongside senior staff to help develop yourself

Participate in staff meetings and think creatively and innovatively regarding the department

Planning and organisation

Managing the patients on the within the Department

Keeping up to date with Organisational developments

Managing own workload assigned, whilst being flexible to changing requirements

Physical skills

Ensure mandatory training is up to date

Competent in basic computer and IT skills

To be able to work at a high pace throughout the shift

To be able to stand for extended periods of time

To be able to work for long periods of time in full PPE

To be able to manage the demands of moving and manual handling

Policy and service development

Follow trust protocols and maintain standards

Be actively involved in developing policies and processes for the dept when required

Finance, equipment and other resources

Competent use of equipment and supporting others, where required

Have an awareness of utilising stock and resources effectively

Ensuring resources and equipment are used appropriately and effectively, minimising wastage

People management and training

Previously known as Responsibility for supervision, leadership and management

Supporting any new staff

Responsible for ensuring their own compliance with competencies and training, ensuring that any updates are completed in a timely manner

Information technology and administrative duties

Follow TSDHCFT Policies and use correct agreed documentations

Stay up to date with the Trusts Innovative IT systems

Ensure mandatory training is up to date

Freedom to act

Adhere to Trust protocols and procedures

Adhere to Job description and Contract

Person SpecificationQualifications

NVQ Level 3 or equivalent

at least 2 years experience as an HCA

GCSE Maths/English Grade A-C or equivalent

Experience in a variety of clinical areas

Flexible attitude to working patterns

Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer nameTorbay and South Devon NHS Foundation Trust

£25,760 to £27,476 a yearper annum pro rata

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Extra information

Status

Open

Education Level

Secondary School

Location

Highweek

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English