Senior Mental Health Support Worker, Thatcham

Job description

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.Senior Mental Health Support Worker Salary: £28,938 – £32,214 per annum (varies by experience).Hours: 37 hours per week, Monday–Sunday (inclusive of bank holidays). Shifts include mornings, evenings, weekends & sleep-in's.Service: Carramar, Thatcham, Berkshire.What You'll Be Doing Response is looking for an enthusiastic, caring person to join their dedicated team at Carramar. The team focuses on providing care for clients in a 24‐hour, 7‐day a week supported housing service in Thatcham, creating a comfortable, safe and pleasant environment while helping residents work toward more independent living in the future.Our clients really appreciate the passion from our Support Workers too: "The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years." – Client in Adult Services.As a Senior Mental Health Support Worker you will be responsible for:leading shifts and delegating scheduled and daily tasks;taking the lead during incidents, safeguarding and complaints in the absence of the manager;ensuring all staff complete relevant health‐and‐safety tasks;mentoring new support workers through induction, including completion of the Care Certificate and medication training, and completing Care Certificate assessor training;working within a One Team Approach and ensuring this culture permeates throughout the team;responding to service phone queries and delegating where appropriate;undertaking assessments of referrals and attending regular assessment and risk‐management training;providing emotional support, encouragement, and practical assistance to residents with daily living activities – including medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport, planning, preparing and cooking meals, and maintaining accommodation;continuously assessing risk and keeping risk‐management plans up to date;complying with safeguarding policies and procedures for both adults and children and young people;representing the company professionally, considering punctuality, personal appearance, and professional boundaries, including equal opportunities.The Successful Applicant We look for people who can live our values daily – Caring , Safe , Creative and Aspirational .Essential Criteria GCSEs in English and Maths (or equivalent);A commitment to continual personal development;Detailed understanding of mental health and wellbeing challenges and the level of care and support required;Understanding of current approaches to mental health practice;Good knowledge of supporting with referrals and assessments;Understanding of equality, diversity and inclusion issues impacting people's lives;IT literate with experience using MS Office packages;Previous related work experience;Good communication skills, written, verbal and listening;A genuine interest in mental health and well‐being with a commitment to delivering Response's mission.What We Offer 27 days annual leave and standard bank and public holidays;Blue Light card and other discounted shopping;Employee Assistant Programme with access to free counselling;Cycle to Work Scheme (after probation);Enhanced family‐friendly leave;Professional qualification sponsorship and study leave;£500 refer‐a‐friend bonus scheme;Optional health cash care plan with money off prescriptions and treatments;Wellbeing hub and NHS‐approved mental wellbeing support app;Free flu jabs;Free DBS application.You will receive training and confidence to use core therapeutic talk therapies, such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength‐based Trauma Informed Care and Mutual Aid, to provide the best possible support to our clients.If this Senior Mental Health Support Worker position sounds like the role for you, we would love to hear from you! The vacancy may close early. Closing date – 04/06/2026.All our roles require a DBS check, two references from most recent employers and the right to work in the UK. Response is not able to offer sponsorship under the points‐based system. We proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

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Extra information

Status

Open

Education Level

Secondary School

Location

Thatcham

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English