Healthcare Support Worker

Job description

Torbay and South Devon NHS Foundation TrustThe closing date is 04 May 2026

Healthcare Support WorkerOur Healthcare Support Worker will work as part of our nursing team providing personal nursing care and clinical interventions to patients in the inpatient hospital care setting.

They may contribute to the assessment of care needs and the delivery of planned care under delegation and direction of the Registered Nurse. This will include recording and documenting physiological observations and changes to the patient's clinical condition. To practice in accordance of our Trust standards and policies and to work within the boundaries of their role and individual competence.

Main duties of the job

Provide direct patient centred care in accordance with patient needs and in line with Trust policies. This may include providing personal care, such as washing and dressing patients, as needed, whilst promoting independence; oral care and supporting with toileting and continence needs.

Establish and maintain good interpersonal skills. To provide and receive factual and accurate information and to overcome communication barriers using other methods, such as visual prompts, reassurance, empathy, persuasion.

Undertake training in order to perform high quality clinical interventions effectively and remain competent to practice these interventions, such as clinical observations, blood glucose monitoring, urinalysis, venepuncture, removal or urinary catheter, insertion and removal of peripheral cannulas, perform ECG, calculation of BMI, all following assessment and completion of clinical competency.

Assess a person's clinical condition, within the individual's scope of competence using tools such as NEWS2 parameters, pain assessment tool, non‐verbal signs of deterioration and know how to urgently escape concerns appropriately.

Work independently or as part of a team to plan your own workload, prioritising the clinical needs of the patients in your care.

About usWorking for Torbay & South Devon NHS Trust where we deliver a wide range of emergency, specialist and medical services. We deliver integrated health and social care services, across a variety of settings, including inpatient acute hospital, community hospitals and outpatient clinics.

Please note: This role is not eligible for sponsorship under the UK Home Office Skilled Worker visa route, therefore we are only able to consider applications from individuals who already have the right to work in the UK.

Job responsibilities

NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Care certificate

English & Mathematics at GCSE grade A‐C (9‐4) or level 2 functional skills

Previous experience in a care environment or able to demonstrate a caring nature / life experience

Understands the need for strict confidentiality

Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Basic computer/keyboard skills

Fine motor skills for venepuncture, phlebotomy and other clinical tasks

Good interpersonal and communication skills

Able to prioritise and organise work

Record keeping competency in handwritten and electronic records

Able to manage stress in themselves and others

Willingness to undertake new skills and training

To be flexible, adaptable, reliable and punctual

Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances

Able to offer support at times of emotional distress

Able to work as a team member or independently

Ability to adapt behaviour to changing and challenging situations

Healthcare competencies appropriate to area of work

Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer nameTorbay and South Devon NHS Foundation Trust

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Extra information

Status

Open

Education Level

Secondary School

Location

Dawlish

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English