Job description
Job Overview The Emergency Department Healthcare Support Worker (HCSW) plays a vital role in delivering safe, compassionate, and high‐quality care to patients presenting with a wide range of urgent and emergency conditions. Working as part of a multidisciplinary team, the HCSW supports Registered Nurses, Doctors and Allied Health Professionals in the assessment, monitoring and care of patients across all areas of the Emergency Department, including majors, minors, resuscitation and triage.Responsibilities Undertake delegated clinical observations of patients.Communicate effectively with clinical staff and patients.Support patient care activities across all sections of the Emergency Department.The unit operates a variety of shift patterns to suit service requirements, including days and night rotation.Qualifications Desirable: Ability to speak Welsh. English is also acceptable. Basic clinical knowledge and strong communication skills are required.About the Employer Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire and surrounding counties. The board operates 13,000 staff across a range of services, including:Four main hospitals: Bronglais Hospital (Aberystwyth), Glangwili Hospital (Carmarthen), Prince Philip Hospital (Llanelli), Withybush Hospital (Haverfordwest).Five community hospitals: Amman Valley, Llandovery, Tregaron, Tenby and South Pembrokeshire.Two integrated care centres: Aberaeron and Cardigan.Additional services include dental, pharmacy, ophthalmic and numerous mental health and learning disabilities services.
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Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Haverfordwest
- Type of Contract
- Full-time jobs
- Published at
- 21-05-2026
- Profession type
- Counselling and Social Services
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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