Community Support Worker

Job description

The Community Support Worker will play a central role in supporting the Dementia and Older People's Mental Health Service across all areas of its delivery. While the core DOPMHS team works Monday to Friday, 9am to 5pm, the wider service includes Intensive Support Practitioners who provide cover seven days a week, including weekends and bank holidays.

Although the post is based within DOPMHS, the role forms part of the wider service model , and the post holder will be required to work across both DOPMHS and the Intensive Support Service in line with service need , including supporting extended working patterns where required. This ensures continuity of care for older adults experiencing crisis or requiring ongoing intervention.

This role is pivotal in the review and support process for older people and their carers, involving direct work in people's homes and care settings, as well as liaison with primary care and community-based services. You will be part of a skilled and supportive multi‐professional team, with regular managerial and clinical supervision.

As the post involves travel across the service area, the ability to drive and access to a vehicle is essential.

Main duties of the jobThe role involves supporting the community nurses in delivering excellent service to the patients under our care. The successful candidate will be undertaking clinical visits to patients and their carers out in the community, be able to work as part of the multi‐disciplinary team, feeding back any concerns and ensuring risks are identified, discussed and acted upon within a timely manner.

You will be assisting the community nurses to plan, implement, review and evaluate individual patients' care plans, ensuring the patients' needs are always at the fore. The successful candidate will be expected to deliver safe and compassionate care and be pro‐active in promoting social inclusion and positive occupation in accordance with our Trusts values and behaviours.

To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to be fully vaccinated against COVID.

BenefitsThis Trust offers the following;

Excellent starting salary

NHS Pension contributions

27 days holiday allowance plus bank holidays

Flexible Working patterns

Child‐care vouchers

Excellent training and development opportunities

NHS Discounts

Employee Assistance Programme

Job responsibilitiesCommunication & Relationship skills: Provide and receive information from clients, clients' representatives and immediate team colleagues. Exchanges factual information to clients using persuasion, reassurance, tact and empathy. Overcome barriers to understanding that may be a result of mental illness. Knowledge, Training and experience: Undertake procedures and practices that will require a base level of theoretical knowledge. Knowledge of health and related procedures, clinical observations, Mental Health Act. NVQ 3 training. Analytical & Judgement Skills: Assess patients' condition through basic test results, assess comfort of patient, and instigate emergency procedures. Planning & Organisational Skills: Plan and organise own day‐to‐day work including home visits. Physical Skills: Support clients using equipment where narrow margins exist for error, accuracy is important and use of them requires training/practice. May carry out activities such as venepuncture as trained. Undertake training to ensure safety and competence using equipment.

Person SpecificationQUALIFICATIONS

NVQ Level 3 in Care or equivalent experience

EXPERIENCE

Experience working within a health or social care setting

Experience of working in the community with mental health patients and those with dementia

Experience of working as part of a team

Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Extra information

Status

Open

Education Level

Secondary School

Location

Oving

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English