QA Admin Assistant (Clinical Governance)

Job description

QA Admin Assistant (Clinical Governance)Kennet and Avon Medical Partnership is a large general practice in Wiltshire. We are seeking a Quality Assurance Administrative Assistant to join our team.

This is a non‐clinical administrative role, working up to full‐time (37.5 hours a week) with flexibility on working days between Monday and Friday.

This role plays a foundational role in the QA Team, by ensuring that all incoming and internal patient correspondence is entered on the patients medical record in a timely manner and forwarded to the correct recipient, according to practice protocols. More broadly, this role provides administrative support to the QA team, supporting their work to optimise the health of our patients with chronic and life‐long conditions as well as contributing to the health of our wider population.

You will work among a great team of professionals and in a flexible environment. This role is perfect for anyone looking for the opportunity to join a busy but friendly and effective team with opportunities to develop.

The successful applicant will be subject to a Disclosure and Barring Check. Failing to declare conviction, caution or pending police action could disqualify the applicant for employment.

Interviews for this role will take place on Friday 5th June 2026, ideally in person at our Pewsey site. Please advise in your application if you are not available on this date.

Main Duties of the JobAs a QA administrator you will follow quality assurance processes which are designed to ensure that standards of care are maintained and improved, to minimise errors and provide patient safety and quality of care. Your main roles will be to:

Process all incoming patient related correspondence; whether it be paper or electronic format

Scan/attach patient related documents onto their medical record

Add additional information about the source of the document

Forward the document to the relevant team/clinician according to practice protocols

Coding documents as part of workflow process, following practice protocols including 111 reports

Enter data into patient records resulting from bulk collection exercises, e.g. Questionnaires, blood pressure readings, breast screening

Store and/or dispose of documentation according to Practice protocols

Provide administrative support to other members of the QA team, which may include, but not limited to:

Printing and sending invitation letters

Being first point of contact for dashboard and NHS mail for QA team

In liaison with your team leader, any other tasks which might reasonably be asked of you.

About usKennet and Avon Medical Partnership is a larger than average general practice with 17,500 patients, serving the market town of Marlborough, Pewsey village and their surrounding rural environs in beautiful North East Wiltshire.

The successful candidate for this role will join a fantastic team – we are friendly, approachable and helpful, especially to new members. This is encapsulated in our mission: to deliver high quality healthcare with happy and motivated staff, where all staff and patients are treated with dignity and respect.

KAMP is committed to invest in the development of our staff members to provide a supported and highly skilled workforce. Kindness and compassion to ourselves, to each other and to our patients is a core value.

KAMP offers a series of employee benefits including generous holiday allowance, membership of the NHS pension scheme, we will cover the cost of a Blue Light card, and we offer regular wellbeing activities.

Person SpecificationExperience

Practical experience of computerised recording systems

Work in a medical / clinical field, with necessary clinical training

Experience of complex administration and record keeping in a primary care setting

Experience of working within General Practice

Experience of using own initiative

Qualifications

Good standard of general education

GCSE Mathematics C or above (or equivalent)

GCSE English C or above (or equivalent)

Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post‐holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

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Extra information

Status

Open

Education Level

Secondary School

Location

Pewsey

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Health / Medical

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English