Senior Mental Health Support Worker, Oxford

Job description

Senior Mental Health Support WorkerOur mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Salary: £28,938 - £32,214 per annum (salaries vary depending on experience)

Hours: 37 hours per week, Monday – Friday 8am – 4pm, inclusive of bank holidays, including occasional weekend mornings.

Service: Project 12, Oxford.

What You'll Be DoingResponse is looking for an enthusiastic, caring person to join their dedicated team at Project 12. The team focuses on supporting residents through person‐centred planning and individual goals to aid recovery. The service covers two shared houses and staff provide client support from 8am to 4pm and weekend morning medication. The service aims to create a comfortable, safe and pleasant environment while helping residents work towards more independent living.

Lead shifts, delegate set diarised and daily tasks; take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.

Ensure all staff are completing relevant health and safety tasks.

Mentor new support workers through induction including the completion of the Care Certificate and medication training, and complete the Care Certificate assessors training.

Work within a One Team Approach and ensure this culture permiates throughout the team, leading by example.

Respond to service phone queries and requests from both internal and external customers in a timely manner and delegate where appropriate to other members of the team.

Undertake assessments of referrals and attend regular assessment and risk management training.

Provide emotional support, encouragement and practical assistance to residents with daily living activities, including medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and planning to prepare and cook meals, and maintaining accommodation.

Ensure risk is continuously assessed and risk management plans are kept up to date.

Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People.

Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.

Essential Criteria

GCSEs in English and Maths (or equivalent)

A commitment to undertake continual personal development

Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require

Understanding of current approaches to mental health practice

Good knowledge of how to support with referrals and assessments

An understanding of equality, diversity and inclusion issues impacting people's lives

IT literate with experience using MS Office packages

Previous related work experience

Good communication skills, written, verbal and listening

A genuine interest in mental health and well‐being with a commitment to delivering Response's mission

What We Offer

27 days annual leave and standard bank and public holidays

Blue Light card and other discounted shopping

Employee Assistant Programme – with access to free counselling

Cycle to Work Scheme (after probation)

Enhanced family friendly leave

Professional qualification sponsorship and study leave

£500 refer a friend bonus scheme

Optional health cash care plan with money off prescriptions and treatments

Wellbeing hub and mental wellbeing support app – approved by NHS

Free flu jabs

Free DBS application

You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength‐based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. Closing date: 02/06/2026.

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

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Extra information

Status

Open

Education Level

Secondary School

Location

Didcot

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English