Healthcare Assistant (HCA) Primary Care

Job description

Join a friendly, supportive GP surgery where your worktruly makes a differenceAre you a compassionate and motivated Healthcare Assistant looking to make a real difference in primary care? We are seeking a dedicated HCA to join our friendly and supportive GP surgery, where patient care, teamwork, and staff wellbeing are at the heart of everything we do. This is a fantastic opportunity to become part of a close-knit multidisciplinary team delivering high-quality care to our local community while developing your clinical skills in a welcoming and encouraging environment.

As part of our multidisciplinary team, you will support clinicians in delivering chronic disease management, health promotion, screening programmes, and preventative care. Every day brings variety, meaningful patient interaction, and the chance to make a real difference.

We value our staff and are committed to creating an environment where people feel supported, valued, and encouraged to develop their skills.

Main duties of the jobAs a Healthcare Assistant, you will play an important role by supporting both clinicians and patients across a wide range of clinical and preventative services.

Your responsibilities will include:

Delivering NHS Health Checks (ages 40 to 74) and supporting annual reviews for long-term conditions

Supporting health promotion and wellbeing programmes , including health coaching

Performing baseline clinical observations including BP, pulse, temperature, oxygen saturation, BMI, and urine analysis

Facilitating 24-hour blood pressure monitoring

Undertaking venepuncture and specimen management

Performing ECGs and other diagnostic tests

Providing wound care and dressings

Supporting practice nurses within chronic disease clinics

Administering vaccinations where appropriate

Acting as a chaperone when required

Maintaining clinical equipment, stock levels, and room preparation

Ensuring accurate patient record documentation

Supporting practice audits and shared learning activities

You will also contribute to maintaining a safe, organised and well-stocked clinical environment , ensuring equipment, fridges and clinical waste are managed in line with practice policy.

About usWhy Join Us?We offer more than just a job we provide an environment where you can grow your career and feel truly valued as part of the team.

What we offer:

A genuinely supportive and inclusive working environment

A friendly multidisciplinary team that works collaboratively

A strong commitment to continuous professional development

Training opportunities and clear pathways for career progression

A well-managed workload with protected clinical time

The opportunity to make a meaningful difference to patients lives

About Our PracticeWe are a friendly, forward-thinking, and close-knit GP surgery located in a pleasant village setting on the outskirts of Ipswich, serving a thriving and engaged patient population.

Our team prides itself on creating a warm, supportive environment where every member of staff is valued and where patients receive high-quality, compassionate care.

We are proud to hold a Good CQC rating, reflecting our commitment to safe, effective, and patient-centred services.

Free on-site parking Convenient access to local amenities Excellent transport links with easy access to the A12, ideal for commuters

Job responsibilitiesRole OverviewAs a Healthcare Assistant, you will play an important role in supporting both clinicians and patients across a wide range of clinical and preventative services within the practice.

You will work as part of the wider clinical team to deliver high-quality patient care, assist with diagnostic procedures, and support health promotion initiatives. The role requires strong communication skills, attention to detail, and the ability to work effectively in a busy primary care environment.

Key ResponsibilitiesThe Healthcare Assistant will support the clinical team by undertaking a variety of clinical and administrative tasks, including:

Undertaking new patient health checks

Delivering NHS Health Checks for patients aged 40 to 74 and supporting annual reviews for patients with long-term conditions

Supporting health promotion and wellbeing programmes, including health coaching

Performing baseline clinical observations including blood pressure, pulse, temperature, oxygen saturation, BMI, and urine analysis

Facilitating 24-hour blood pressure monitoring

Undertaking venepuncture and managing clinical specimens

Performing ECGs and other diagnostic tests as required

Providing wound care and dressings

Supporting practice nurses within chronic disease clinics

Administering vaccinations where appropriate and within competency

Acting as a chaperone when required

Preparing and maintaining clinical rooms and equipment

Monitoring stock levels and supporting clinical supply management

Ensuring accurate and timely patient record documentation

Supporting practice audits and shared learning activities

The Healthcare Assistant will also contribute to maintaining a safe, organised, and well-stocked clinical environment, ensuring equipment, fridges, and clinical waste are managed in accordance with practice policies and infection control standards.

Person Specification

Qualifications

Good standard of general education

Completion of core Healthcare Assistant training requirements

Training or certification in areas such as:

Wound care and dressings

Blood pressure monitoring

ECG recording

Injections or vaccinations

Experience

Experience working in Primary Care or a GP practice

Experience working directly with patients

Experience working within a confidential healthcare environment

Ability to record accurate clinical notes

Experience in phlebotomy

Wound care experience

ECG recording

Skills

Excellent written and verbal communication skills

Professional telephone manner

Effective time management and organisational skills

Ability to work both independently and as part of a team

Strong interpersonal and patient engagement skills

Ability to follow clinical policies and procedures

Experience using SystmOne

Competent in the use of Microsoft Office and Outlook

Personal Qualities

We are looking for someone who is:

Friendly, professional, and approachable

Flexible, cooperative, and motivated

Organised and efficient

Compassionate and empathetic when supporting patients

Able to remain calm under pressure

Committed to ongoing professional development

Reliable and punctual

Dedicated to supporting the wider practice team

Flexibility to occasionally work outside core hours may be required to support practice needs.

Person SpecificationExperience

Experience working in Primary Care or a GP practice

Experience working directly with patients

Experience working within a confidential healthcare environment

Ability to record accurate clinical notes

Experience in phlebotomy

Wound care experience

ECG recording

Qualifications

Good standard of general education

Completion of core Healthcare Assistant training requirements

Training or certification in areas such as:

Wound care and dressings

Blood pressure monitoring

ECG recording

Injections or vaccinations

Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Extra information

Status

Open

Education Level

Secondary School

Location

Ipswich

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Health / Medical

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English