Senior Health Care Support Worker (General Practice)

Job description

Job OverviewThis post is a fixed term/secondment for 18 months to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The post serves to assist the GPs and practice nurse team in the service and delivery of the care management of the practice population. The post holder works under indirect supervision of the Clinical team leader and undertakes tasks and duties delegated by the practice nurse team leader or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures. Responsible to: Clinical Co-ordinator, Operations Manager and clinical Key Teams agenda for Change (AFC) banding: 3.

Language RequirementsThe ability to speak Welsh is desirable. English and/or Welsh speakers are equally welcome to apply.

Detailed Job Description And Main ResponsibilitiesFull job description and person specification are available in the supporting documents or through the application portal.

Person SpecificationQualificationsEssential criteria:

Literacy and numeracy skills

NVQ Level 3 or working towards this or equivalent qualification

Desirable criteria:

HCA course specific to general practice

Up to date basic life support training

ECDL (European Computer Driving Licence)

ExperienceEssential criteria:

2 years previous experience working in a general practice or other healthcare environment

Experience working under indirect supervision

KnowledgeEssential criteria:

Demonstrates an understanding of the role of the health care assistant

Clinical skills and competency relevant to the role (e.g., Phlebotomy experience)

Standard keyboard skills

Able to make judgements where there is more than a straightforward choice of options (e.g., new patient health checks, urinalysis etc.)

Understand issues regarding accountability and delegation

Desirable criteria:

Ability to undertake the administration of influenza both intramuscular and intranasal, pneumococcal vaccine and shingles vaccine

Ability to administer hydroxocobalamine (vitamin B12) injections

SkillsEssential criteria:

Ability to communicate effectively via face to face, telephone or group discussion

Good interpersonal skills

Proven customer care skills

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Extra information

Status

Open

Education Level

Secondary School

Location

Colwyn Bay

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English