Primary Care - Receptionist / Patient Healthcare Navigator (Permanent)

Job description

Job Title: Patient Health Care NavigatorLocation: GreenwichHours of work: Full or Part TimeSalary: Full Time equiv £26436.80, 40 hrs per weekWe are seeking an enthusiastic Patient Health Care Navigator to join our established team and be a part of a company that really makes a difference.You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.This is a great opportunity for someone that really wants to have an impact on people's lives, to join a supportive and patient committed team.Role Requirements Experience of clerical and administrative workClear thinking and have an analytical approachAble to work as part of a team, to promote a good team spiritAble to be sensitive and assertive as appropriateExperience in a client facing/customer service positionBe motivated and able to work independentlyWho we are Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives.As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health.Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact.We live by four core values Caring – Respect and compassion in everything we doInclusive – Empowering diverse voices and teamworkEvolving – Driving continuous improvement and innovationAmbitious – Striving for high standards and real impactWhether your role is clinical or corporate, it matters. We're committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive.Omnes Healthcare are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help.Benefits Benefits apply to employed roles only25 days holiday plus bank holidays, plus an extra day off for your birthdayExcellent work-life balanceClinical progression and training cost supportFull indemnity cover for all work undertakenNHS Discount & Support SchemesEmployee Assistance ProgrammeSick pay, enhanced maternity/paternity leaveSalary sacrifice schemes (electric car, cycle to work)Life insurance (3x salary), healthcare cash plan, charitable giving scheme

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Greenwich

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Health / Medical

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English