Care Support Worker - British Sign Language

Job description

Our Vacancy

Care Support Worker – Help People Live Their Best Lives Every DayCharles Harper House is a small supported housing service providing personalised, 1:1 support to adults with learning disabilities and sensory impairments, including people who are Deaf and use British Sign Language (BSL). The service consists of 8 self‐contained flats within a communal building, shared spaces, and a garden. Support is delivered on a 24/7 rota, with one sleep‐in staff member overnight and daytime/evening cover between 7am and 10pm, usually in 7‐hour shifts. We're looking for caring, flexible, and resilient Care Support Workers who are confident working 1:1 and comfortable supporting people with a variety of needs. BSL skills or Deaf awareness are a key part of this role, and we welcome applicants who already have experience or who are motivated to continue developing these skills.

What You'll Do

Provide 1:1 support to individuals, tailored to their needs and communication preferences

Support with daily living tasks, routines, and personal care where required

Communicate effectively with Deaf customers, including using signed BSL where appropriate

Encourage independence, choice, and self‐expression

Support people to access hobbies, interests, and community activities

Maintain safe, clean, and welcoming living environments

Build positive working relationships with colleagues, families, and professionals

Complete accurate records and contribute to reviews and team meetings

Work flexibly across day, evening, weekend, and sleep‐in shifts

Essential – What You'll Need

This role is part‐time, working 22.5 hours per week, with a requirement to work flexibly across a 24/7 rota, including weekends and occasional sleep‐ins.

A kind, patient, and person‐centred approach

Ability to work 1:1 and adapt to a range of needs

Good communication skills, including basic written skills for record keeping

Respect for diversity and commitment to inclusive support

Ability to pass a satisfactory DBS check

BSL / Deaf Awareness

Level 2 BSL (ideal), or

Practical BSL experience or Deaf awareness (for example through work, volunteering, or family/friends)

Willingness to continue developing BSL skills (a Level 1 BSL cohort is planned)

Desirable (not Essential)

Previous experience in care or support (paid or voluntary)

Experience supporting people with learning disabilities and/or sensory impairments

Care Certificate or NVQ Level 2 in Health & Social Care

What We Offer

25 days annual leave, plus bank holidays

Two paid volunteering days each year

Flexible benefits scheme and discount portal

Life assurance at 4x your salary

Up to 10% pension contribution

Paid training and development opportunities

Employee assistance programme

Staff recognition schemes

Please note: Peabody does not provide sponsorship as a licensed UK employer.

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Extra information

Status

Open

Education Level

Secondary School

Location

Basildon

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English