Senior Support Worker

Job description

Be Part of Someone's Story!We are excited to expand our team and invite passionate individuals to join us at Glassmoon Services!

Role OverviewIn this role, you will have the opportunity to:

Lead and guide a team of colleagues to provide exceptional quality service to the People We Support.

Deliver care that reflects best practices, legislative requirements, and our policies, procedures, and agreed standards to support Glassmoon Services' purpose.

Actively engage with and support individuals to learn, maintain skills, pursue personal interests, and provide unique person‐centred care that is tailored to each individual, in alignment with our person‐led support delivery model.

Play a vital role in updating and maintaining support plans to the required standard, while providing support and guidance to colleagues in completing their own.

Act as the primary source of information from your team regarding any changes in the needs of the People We Support, promptly reporting these to the Registered Manager and Multi‐Disciplinary Team.

Collaborate closely with members of the multi‐disciplinary teams to maximise opportunities for the People We Support.

If desired by the Person We Support, nurture and develop relationships with their family, friends, and other significant individuals in their life.

Exemplify leadership qualities by being a role model who inspires and supports all colleagues.

Effectively supervise their team, ensuring that required standards are met in accordance with best practices, agreed policies, procedures, and legislative requirements.

Ensure that all team members receive regular one‐on‐one meetings, annual reviews, and additional support through the SPG&P processes.

Support and supervise colleagues to ensure that they fulfil their responsibilities to meet the needs of the People We Support.

Always promote infection control and ensure the cleanliness of the service.

Qualifications

Hold a Level 2 Adult Care Worker or equivalent qualification.

Prepared to work towards achievement of Level 3 Lead Adult Care Worker.

Right to Work in the UK.

Satisfactory Criminal Records Checks.

ID & Address check.

Driver preferred.

Requirement to work alternate weekends.

Benefits

Living wage employer, paying fairly regardless of age.

Annual leave and overtime pay on accrual.

12‐week rota planning for work‐life balance.

Flexible pay with Stream app.

Award‐winning Learning and Development and paid comprehensive training.

Blue Light Card funded by us.

Cycle to Work Scheme.

Employee Assistance Programme.

Colleague referral scheme with cash reward.

Company pension scheme.

Ongoing career development to support you in achieving your ambitions.

Career paths, career conversations and apprenticeships for our colleagues.

Compensation

Level 2 entry: £14.45 per hour.

Level 3 entry: £14.69 per hour.

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Extra information

Status

Open

Education Level

Secondary School

Location

Liskeard

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English